Walgreens

Category:	Drug Store
Address:	1507 W Pleasant Run Rd, Lancaster, TX 75146, USA
Phone:	+1 972-218-6446
Site:	walgreens.com
Rating:	2.6
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 7

Reviews 20

Toni Rose

Horrible Pharmacy. You act as it my time isnt valuable! Ive been in 4 FOUR times to pick my daughters prenatal vitamins when YOU told me it would be ready. Finally, AFTER TWO WEEKS WAITING, you said you would text me. I received a text MONDAY and came in THAT THURSDAY and now you PUT IT BACK because "I" took too long. SMH! Then you ask me for her insurance which was already given. You had me WAIT while you RE-filled it then you have the audacity to tell me her doctor has to call the insurance company for PRE-AUTHORIZATION. Please know Im going to negatively blast you and your matter of fact, lack of empathy and unprofessional selves, on top of everything else. Its not like this is needed for my grandbabys well-being or anything so please take your time. Thanks for nothing!

Latoya Michelle

This pharmacy is ATROCIOUS. My doctor sent my prescription there electronically and after a month it was STILL not filled. I called about it 5 separate times and each time they left me on hold for over 20 minutes to no avail. They never made any progress and sincerely didnt seem to care about doing their jobs at all. Finally, I just gave up and had the prescription transfered to a Kroger pharmacy. The Kroger pharmacy had my prescription ready for pick up about 3 days later. These people at Walgreens are the worst. If you can avoid them please do so at all costs. Youll certainly regret it if you dont.

Meshaun wright

I hardly ever take the time to write reviews but this is the worse Walgreens ive ever been to! HORRIBLE CUSTOMER SERVICE! The cashiers are so ghetto and rude and the pharmacy techs are even worse. So mad that this is my neighborhood Walgreens. I hope whoever owns this store actually read these reviews as i see im not the only ons that HATES this store. Its sad because most of the time you enter this store your sick or a family member is sick and it makes it even worse to put up with attitudes and horrible cust service when your in that predicament.

Yvette Jmz

Dont trust this pharmacy with your medication. They did not have the decency to call and let me know my prescription was not in stock until I showed up to pick it up. I request to get my prescription back and waited 10mins to just to get my paper back. While i was waiting, i over heard another customer complaining about them not having his meds ready after his Dr called and they told him it was ready for pick up. Terrible service!

Charles Dodd

Ordered a canvas print through the app and received a confirmation email that the order was being processed with the pick up time. Pick up time comes I call to ask if its ready and guess what........THEY HADNT EVEN STARTED ON IT!!! Their response.....we dont even know if we have the canvas?? Hello, that would have been nice to know before I waited the whole time for them to make the order. Pathetic!! Dont waste your time.

Pearl Pad

Horrible service, employees + pharmacist were rude in the pharmacy and never answer the phones for questions and forget half of your prescriptions.

Just Reace

Great customer service! I didnt t run into any issues with the pharmacy. They had me in and out. Pleased with the service

Stasha Jones

Freaking slow as christmas cant answer the phone be in drive thru for an hour and lines long are yall hiring.....

BB Mata

The pharmacy receptionist is a bit impatient with non-english speaking customers.. She had a mood change..

Linda Maldonado

Seriously been on hold for 15 mins in both the pharmacy department and regular department. Rude.

liz w

Very slow, horrible customer service, and forgets to put all prescriptions in your bag. 0 stars