Related: | big tex auto mart |
Category: | Auto Auction |
Address: | 3501 Lancaster Hutchins Rd, Hutchins, TX 75141, USA |
Phone: | +1 972-225-6000 |
Site: | adesa.com |
Rating: | 3.6 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5:30PM 8:30AM–5PM 8:30AM–12PM Closed Closed |
CA
Cameron Simmons
Adesa on Wednesday (cheap car day as I call it) is very good for the prices. They do have lower quality vehicles than Manheim. But I will say, Manheim is too over priced for a couple cars that arent that much better in their Tuesday sale. Cars from Adesa need a little work but it you know someone cheap its always worth the buy. Just dont be an idiot buying a completely jacked up car expecting something good. I will agree this the others that it is hard to get them on the phone. I do however have that same issue with Manheim. So theres not a big difference there.... but the biggest difference is I make more money for cars that I buy at Adesa than the cars that I buy from Manheim.
JO
john bryant
The worst auction to go too all they care about is their big clients. The arbitration department is the worst dont even get me started on their arbitration manger. After being in customer service and retail for 10 years plus he is the rudest person and most disrespectful person i have ever come across. They might call you back in a couple of days if they feel like it or not. Do not expect them to fix their mistakes even if they are wrong. Go to Manheim or even America where they care. Unfortunately i have to give them one star or this wouldnt be published. The one star is for the front people because they are amazing and are very kind and respectful.
SA
samuel mejorada
Bought a 2009 Silverado with high miles after I paid for my vehicle I noticed the odometer showed a different number went inside and tried to arbitrate the unit just to find out the unit was sold by one of the arbitration managers buddies. So of course they didnt do anything. The arbitration system is literally a joke. This guy is rude and unprofessional I ended up selling the unit for a lost and had to sell it. TMU I have since stopped buying from them. Thanks to the ridiculous arbitration department and their laughable manager. Never again. Shop at metro.
JA
Jamie Abercrombie
I would not have even gave it 1 star. I had personal property stolen from my vehicle at this lot. A vehicle that was not reposessed. I can only assume the shady guys in the safety vests as responsible they were actung in a very unfriendly manner from the moment they seen which car i had showed up for. Management didnt really care and decided it was not their responsibility to ensure that proper procedures were followed. Or they dont care if their guys lift property off clients.
SA
Sarah Price
Horrible customer service. Shelly who deals with repossessions is EXTREMELY discourteous. She told us that the car had no license plates because it had been detailed and the turned around and said that the towing company that repossessed the car took them off. When we contacted the towing company, we were informed that they do not remove anything that is bolted on and that Adesa had taken the license plates off and thrown them away. Very AWFUL experience.
FR
Franklin Drummond
Unfortunately I have to go up to this awful place more than I would like. The people playing security guard outside are a NIGHTMARE. I feel harassed rather than helped EVERY TIME that I go here. I have NEVER had a good experience. I dont like walking on egg shells and jumping through hoops like I have done something wrong. NIGHTMARE. RIDICULOUS. The people inside are awesome though. Overall, this place is probably bad for my health..
NE
Newman Oyee
Took some cars here, about 7, for Auction sales. Guess what? It all sold! This place is amazing and hot for sales. If you are into car buying and selling, a really great place to check out. Or just come witness the auction. So much energy! Update: You now need to be registered as a licensed dealer to come here.
JO
Joanna Fisher
Horrible! After getting My truck repossessed (Layed off of work) they send it here and charge Me $480 for storage, cleaning and towing fees?!? WTF? But the REAL problem was the fact that the woman wasnt sure at 1st h9w much itd be then states that shes most certainly it is the set fees. Never again!
NA
Nasim Ardalan
The worst experince I had with auctions was this one ...they lost my car for 2 days and then they figured out buyer has picked it up on a voided sale ... Funny is they were expecting me to pay for towing my car back from buyer !!!!!!! Its a chaos and every one does whatever they want !!!
AU
Audra Duran
Hate seeing the negativity over shadowing, i know this place from inside and out and they do care and treat people fairly. Its just s fast paced whole different world that many will never comprehend. Best deals, And always something new just for coming out to look.
JE
Jess Perry
worst place on planet to buy cars, horrible arbitration manager, cant believe crap they pull, lie thru their teeth, go to manheim dallas, professionally run, great staff, adesa should have hired dave the gm from manheim!!!
KA
KAYLN WILSON
Zero stars !!! BE WELL AWARE!!! I WAS SCAMMED OUT OF 500 DOLLARS FROM SOMEONE NAME LA RIICH ASZ ON FB TRYING TO BUY A HONDA !! HIM IS HIS FAKE BOSS TATYANA GILDON ARE SCAMMERS BEWARE . HE SAID HE WORKED HERE .
KJ
KJ Swan
This car auction will not load cars on a trailer from the side. Their forklifts will not handle the weight. Clerk at gate couldnt find keys to one of the cars we picked up. Be prepared to use a winch.
KY
Kyra Wallace
I was scammed out of $600!! I will never do business here again. Luckily I was able to obtain my money back before they took it! Nothing good will ever happen to them! Wish this had no stars!
AU
Automax Atlanta
bad arbitration dept. never answer their phone and took me 5 days to get them answer their phone. Arbitration manager said thats not his problem that nobody answer phone in their dept
RA
Randy T
Getting gate passes here is awful. Takes forever. Along with customer service vans. Easier and faster to just walk the whole lot and get your cars.
LA
Larry Artis
Man its fun out here car buying is a blast very good reasonable priced vehicles for sale. May get my next one right here.
MA
Marco Reyes
Buen dia con llovia pero trabajando jeje
CL
Clay Griggs
Great place to work, even better place to buy a car if youre a dealer. Cafeteria has awesome food.
AM
Amir Farokhi
No one ever picks up the phone or return a phone call in this location, very frustrating!!
JA
James Marek
They even dont deserve this one star Most unorganized and rude staff and management
ED
Edgar Mancinas
Buenos autos a buen precio
MI
Mike Walls
Dealer sit auction , auction fees is one of the highest in metroplex.
TR
Tracy Weinmann
Wow...!! Ladies on the phone are EXTREMELY rude. Phone etiquette???
ZO
ZombieNerd Girl
Theyre not exactly rude, but theyre not all that friendly either.
RI
Rick Mtz
Great staff!!!! Very helpfull in all departments.. Good job!!!
KY
Kyle miller
Auction personal are friendly just remember its an auction
KE
Kevin Saindon
Good wholesale place. Not open to public. Good service.
JA
Jack Drew
If you broke and need some cash come unload my trailer
KE
Keven Jeffries
Best place and the best help and very respectful
WA
Wayne Barker
I enjoy the atmosphere and fellowship of others
AA
Aaron Zoeller
Cars are cars. The people make this auction great
GU
Gustavo Montero
Second biggest auction of USA. Dealers only.
JO
Joseph Sanzo III
Excellent place to buy used cars in a auction
PE
Pedro Mendez
Goood
SH
Shelly Walker
Nice EMPLOYEES and great used cars, vehicles
KI
Kiara Hollingsworth
COMPLETE FRAUD!!!!!! NEVER DO BUSINESS HERE
LO
Low Daniels Jr
Organized, clean, efficient, and friendly.
AL
Alvoyd Ford
Good place to work you enjoy yourself