Category: | Drug Store |
Address: | 912 W Northwest Hwy, Grapevine, TX 76051, USA |
Phone: | +1 817-310-3072 |
Site: | walgreens.com |
Rating: | 2.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MO
Morgan Hind
I usually do not write reviews on places unless I have had such a terrible experience that I want others to beware. I had an experience like this with this Walgreens today. The employees / management here is extremenly rude and finds it okay to scream at customers if they happen to stroll in at 8am (their opening time) saying "we still arent open for 15 minutes!" As a few customers and I walk away confused, I ask why they are not open since they are supposed to open at 8am? Again, another scream in responses "we had a break in last night, any questions?!" SO RUDE! I will be taking my business to the CVS down the street from now on. After completing a masters degree in marketing, I still find it hard to believe that businesses have not learned the importance of customer service.
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Kristopher Trapenski
Not sure what all the complaints are about. Ive never had an issue here. I usually stop in to grab OTC pharmacy items. Ive used the pharmacy twice and never had to wait or had an issue. The store staff always greets me and is friendly, not sure why everyone is complaining about customer service its not like Im trying to buy a car from them. Its Walgreens people, if you really need that much help here then youre probably mentally retarded.
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Lou Anne White-Grose
Ok, Ive had a different experience. Everyone always welcomes me when I walk in, the pharmacy took the time to work out a problem for me, and I love getting $5 off through Rewards. Cant get 5 stars as there is a pharmacy tech (who honestly may not even be there anymore) who obviously ate nails for breakfast. But overall, I dont mind going there.
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Zak Kogut
Waaaay overpriced! Im from NY and we dont pay anything near what this place charges for deodorant etc. Never going back.
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Tim Anthis
Staff is always great pharmacy does a great job even when short handed. Always polite and fast.
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Eli Rogers
Everyone at the photo center is very nice and got me out to my passport pictures within 5min
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Kyle Bennett
Extremely poor customer service, lazy employees/ pharmacist wont ever answer the phone
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Sharath Punreddy
Not a 24 hour pharmacy as listed in here. Hoping someone will update their timings.
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Gabrielle Anderson
Amazingly offensive, unprofessional service from one employee and the manager.
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Richard Flusche
No customer service. Overpriced products which stop working in a few months.
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Michael Cook
Pharmacy staff are generally very friendly but there is always a long line.
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Marvy Yassa
Very very bad customer service ..staff dont want to help at all
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erika l
I have been a few times and they are always very nice.
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James Lewandowski
Pharmacy is the worst. So incredibly slow
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larry singer
Pharmacy sucks since Jay left!!!
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Ciara Eastman
Good products
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Nathaniel Guthrie
Great