LensCrafters

Category:	Eye Care Center
Address:	3811 S Cooper St, Arlington, TX 76015, USA
Phone:	+1 817-472-5050
Site:	local.lenscrafters.com
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 8

Reviews 9

Harry Homes

Was very disappointed in this Lenscrafters. First visit with prescriptions..Guy was clueless about putting in order..Took an hour to get two orders in for glasses. Then got a text saying ready next day. Went in..ONLY ONE PAIR ready.. Other one not ready for 4 days. Girl handed my husband HIS glasses..NEVER even fit them or adjusted them to fit..They are totally messed up...Policy says max 3 days..Total Wait for me will be 5 days. LOL..HORRIBLE SERVICE...HORRIBLE Customer Service...NEVER will go back to this LENSCRAFTERS..MAYBE NO LENSCRAFTERS...LOL...

Sheena Merkle

I took the whole family in. My daughter really wanted to need glasses because I have them and the doctor recognized that right on the spot. Completely took care of her and made her feel special with her great vision. :) Totally going back for my sunglasses. :) The team there is super nice and helpful.

MsJackie T

They dont tell you when you set an appointment that the doctor is not actually at LensCrafters. They are two separate companies. This is not ok. Wasted time off work. Seems sneaky and manipulating. Im used to a one stop shop. I will NEVER go there again. I am HEATED!!!!

Jay Carlette

I have no idea why this place has such terrible reviews. The employees are extremely helpful and knowledgable about eyewear. I dont think I couldve asked for better customer service. Shoutout to Jessie for helping choose a very cute pair of glasses!

Simon Hernandez

called ahead of time to make an appointment and found out that they have a doctor that is seprate from the company. also same day service to get my glasses done next door. everyone was so helpful.

Eden Grayson

The wait time is horrendous! Shame on the Management. Ive been to this location on the weekend & during the week; the wait time is always LONG.

J Wegener

All of the employees are very helpful and offered very helpful assistance to my grandmother.

Davis Orr

Waited 30 minutes for someone to help me, walked out. They were not busy..

La Cuevas

Great customer service.