Five Star Fabric

Reviews 3

CA

Catherine Nalley

I visited five star fabric in October 2016. I took a sample of fabric from there back to Alaska, where I live. I decided on the fabric, contacted five Star Fabric and spoke with the owner and sent him a picture of the fabric sample.. He said yes, they had the fabric, and I ordered 38 yards and had it sent directly to my upholstery shop. The shop receive the fabric folded up in a box rather than rolled on a tube , as professionals do it. They had to iron the fabric before putting it on the couches .My couches were covered and return to me. I was dumbfounded when I saw that it was the wrong fabric. I went back to Five Star Fabric and approach the the owner and explain the situation to him. He argued with me that it was October 3 years ago when I came in there, which was untrue. He refused to look up the invoice of the transaction to verify the date. I had chosen another fabric before speaking with him. I was willing to make an exchange. He was unwilling to accommodate me. and said I should have contacted him as soon as I realized the fabric was wrong. He made the mistake, not me. I could not contact him because the fabric was in the hands of the upholstery shop, and I had no idea it was the wrong fabric, nor did they. He would make no adjustments and threaten to take a picture of me and called me a crook. I would not shop there again. He made the mistake and should have been willing to compensate in some manner. Be aware!

GR

Greg Rollmann

Great selection and best prices in town. I would highly recommend them for all types of fabric coverings.

MA

Mary Holland

Awesome job on recovering my chairs ! They are lovely. Done in a timely manner and within the budget.