CVS

CVS, 101 Glen Oak Blvd, Hendersonville, TN 37075, USA,

Category:	Drug Store
Address:	101 Glen Oak Blvd, Hendersonville, TN 37075, USA
Phone:	+1 615-826-3573
Site:	cvs.com
Rating:	1.6
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM

Location

Photos 4

Reviews 13

Melissa Lorne

The pharmacist and pharmacy staff are rude, liars and all around incompetent. They repeatedly fill the wrong prescriptions or not at all. They have repeatedly have told that my doctor did not call in when Ive called to check to see if its ready to pick up, I have called my doctor and told that the pharmacist said they were not called in when in fact had been. I have argued up one side and down another with the pharmacy staff, friday I went to pick up a prescription only to be told yet again that it wasnt called in and that he would call the doctors office himself. When I returned late that day he tells me that the people at the office didnt know what I was talking about and heres the kicker, my doctors office closes at 11 on fridays. It was already 11:37 when stopped by there the first time that day, there was NO ONE at the doctors office after 11 I know for a fact! Ive been having problems such as this for months now, as has my mother and people I know. Ive already called my doctors office about my prescription that were called in and called the pharmacist, and the pharmacist flat out called me a liar! I will be calling the head office!

A Private User

If you have fibromyalgia there is a clerk who works in this store who seems to think it is not a real illness. He makes it a practice of making it difficult for you to get your prescriptions and develops and attitude. I must admit that management did care when brought to their attention. Just count your prescriptions and make sure they are all there so you do not have to make three of four trips to pick them up because of the lack of care to see if all prescriptions are together. Maybe the company will have their workers take some classes and study the newest research on fibromyalgia and several other illness so this clerk and others like him can know what they are talking about and not lie to you about whether they carry certain prescription medications or not..

Stacy Ditmyer

Prescriptions are consistently filled hours after they tell you they will be finished. Today I was told it would be ready in an hour; I returned 2 hours later and it still wasnt ready, and they said it would be 30 more minutes. I returned again, 4 hours I first dropped it off and it still wasnt ready! Not only that, but the Pharmacist told me, "Youre lucky we even have your meds. We run out of those all the time." NICE! Was that an attempt at an apology for wasting my time and gas? If so, you suck at time management AND apologies... I had continued going there because my meds are a bit cheaper there than other Pharmacies in the area. But the few dollars I save on my meds doesnt come close to making up for the extra gas. Trust me, TAKE YOUR BUSINESS ELSEWHERE!

Jean-Pierre White

This pharmacy is busy at all hours, dispensing a dizzying quantity of prescriptions, their filled prescription bins are plentiful and all overflowing. For these reasons service is slow. Very slow. The pharmacist is very friendly and helpful if not a little harried by the business of the pharmacy. Theu do listen if you have an issue and try to resolve to your satisfaction. I have learned to open all prescriptions at the counter, mistakes are too common. They will happily fix their errors, wish they didnt make as many. I too have insurance that limits me to CVS pharmacies. CVS need another store in Hendersonville, this one isnt close to my home and is clearly unable to keep up with the volume of business.

Muro Luvmi

Took child here for a sports physical for school cross country. After child passed physical I asked Physician Assistant to look at bruise child sustained on foot, in school from another kid. Doctor pressed on foot and could not find bruise. (There was no physical mark.) When child pointed out area where she was hit, the doctor failed the exam. A normal doctor would have rotated the foot and moved it in different directions. All she did was press on the foot. Told doctor she has been running all week with no problems. If bruises caused a child to fail a physical, then all football players would not be able to play after sustaining a bruise. What a waste of $59.

Josh Smiley Baltz

Unfortunately I have to rate with 1 star in order to write a review. It never fails, they lose one of my wifes prescriptions every.single.time. But, when asked more detailed questions, the order/prescription magically appears in their system. Hendersonville people beware and educate yourself. You can drop off your prescriptions off at the Target pharmacy in Glenbrook as the pharm in Target is now owned by CVS with much better service. I hate not being able to drive up and grab my wifes medicine, but its a relief that I no longer worry about all the mess ups.

Lea Hunter

I switched to CVS after getting married and going on my partners benefits where "cvs caremark" was the only accepted pharmacy. I was with Walgreens before and LOVED them for years. This CVS is Awful! Staff would not acknowledge my presence after waiting for almost 30mins at the counter to drop off a prescription and they saw me! Another time staff was snide over entering in my information. I moved to Hendersonville upon getting married, and its the only CVS there. I will use another CVS close to work in Nashville when I can.

Divyesh Gopal

This is by far one of the worst CVS stores. The pharmacy is mismanaged. Theres always delays in having prescriptions ready on time. I sometimes have my prescriptions picked up from other CVS stores. The other issue is their store hours. The pharmacy opens at 10AM on Sundays. This is not what a pharmacy store should do when its competitor are open 24 hours. Im surprised corporate office has done nothing to resolve customers complaints.

Jeff Seiler

This place sucks so bad.. You can spend a hour on hold waiting for someone to answer the phone or go stand in front of them and still wait trying to get the attention of the employees that are talking about football or the bachelor which ever the topic of the day is...very unprofessional. Shouldnt matter what medication your on but it does here be prepared to be judged by kids that base their life on reality shows.

Demetria West

Their customer service sucks they are some of the most lazy, incompetent employees around and look for any excuse not to get a job done. Listen people youre not getting paid to answer phones and gossip. One time I had to wait 3 hours when they had literally gotten through calling me 30 minutes beforehand on my prescription being ready. Liars.

Jennifer Collado

Love this cvs, fast efficient and reliable. The pharmacist and staff are very informative and always able to fill my prescriptions fast for me, since I cant sit or wait long. Have been going their since we moved from NY a few years now and its nice to see they can keep up with a pace my family and I are used to.

livefreeordie1

I havent had any problems with the staff being rude, just incompetent. The head pharmacist doesnt know how to delegate menial jobs like answering the phone for instance. Prescriptions are never ready on time, auto refills never happen and the customer accounts are continually screwed up.

Jana French

I called to check on a prescription that I called in from my work and a very rude pharmacist picked up the phone by the name of JEFF and was rude and hung up on me!!! There was no reason for him to speak to me this way. Totally unprofessional... terrible customer service!