Category: | Beauty Supply Store |
Address: | 1019 Charlotte Ave, Rock Hill, SC 29732, USA |
Phone: | +1 803-327-7008 |
Rating: | 3.7 |
Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7:30PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM Closed |
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shirley hamilton
The owner made an 11:30am appointment with me so when she did not get me on the phone when she called at 11:10am, she refused to do my hair when I showed up on time. She stated that because I did not answer my phone she made the decision that I was not coming. . Yet when I called, her phone to let her know that I was on my way,her phone was not accepting messages. So, I called her cell phone and I left a message that I was on my way, it was 11:25am. I was 7 minutes away from the shop. When I arrived at 11:32 am, She said that she had called me several times and when she did not get an answer, she made the decision that I was not coming so she started on another customers hair just started on another customers hair. She told me I would have to wait for an hour or comeback. Her treatment of me in this situation was totally unprofessional. First, she should have waited until after 11:30 to start someone elses hair or told the customer that her scheduled appointment had arrived and that she would have to wait.. Nerfatiti is unprofessional and her business acumen totally lacking along with her cognitive skills. I will not do business with her again nor will I encourage others to. She owes me an apology!. .
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Tonya Eggleston
I decided to look for an African American own beauty supply store. I decided to go to Nefatiti. The associate looked at me an turned her head. I walked the aisles not a hello. On top of that 90 percent of the products dont have a price on them. Bye Nefatiti
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Chiquetta Massey
Great customer service and Michelle is the best. She give every customer the same amount of respect and time. Plus she does excellent work. I would recommend her shop to everyone.
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Ai Yuki
Bet wig shop ever been to. People are so nice here I always come back here. Too bad they are only open 9:30AM to 7:00 PM.
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Pamela Higgins
Nice people and Michelle dose a wonderful job on hair
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coolgamer cool
I love this place, the customer service is great