Category: | Exercise Equipment Store |
Address: | 4337 PA-309, Schnecksville, PA 18078, USA |
Phone: | +1 610-769-7300 |
Site: | fitnesscentralinc.com |
Rating: | 4.8 |
Working: | 10AM–6PM 10AM–7PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–5PM 11AM–3PM |
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Kurt Friehauf
Outstanding service! Knowledgeable sales people! Quality stuff! My wife and I are tall, so wanted an elliptical machine with a long stride. The people at the shop were very helpful in explaining the differences between machines, and did not push us to buy, rather they let us make our own decision without stress. We chose an Octane machine and have been very happy with it for several years now. We use our elliptical a LOT, so the control buttons finally need replacing this week. Fitness Central had a nice online service request form we could do over the internet, or we could call them on the phone. We did the online request on a weekend and FC got back to us within hours of our request. They were easy to schedule with. The repair guy (Dave) was brilliant! He was efficient, careful, and thorough with my machine, as well as friendly and respectful with me. I appreciated Daves clear, concise explanation of what they did and what they found. A lot of technical people can be condescending to customers, but Dave was great. Its been quite a while since Ive been this impressed by customer service people. We dont normally buy extended warranties, but we got the lifetime service contract on this machine with FC because this was a significant investment for us. The machines been solid, so this was our first time needing service in spite of our heavy use. Everything has been completely seamless now that weve needed this fix. The service contract turned out to be a good decision. Bottom line: Im a very happy customer. I very highly recommend FC.
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Rob Taylor
Fitness Central, specifically Rob and Andrew, provided excellent service before, during and after the sale. Great job...really. I would recommend FC to anyone who ever expressed an interest in biking...beginner, intermediate or pro. I live about 3 miles from a bike shop in Bethlehem, and I have had them maintain my old bike. I have been dancing around the notion of buying a new ride for some time now - and I talked to them about buying a bike there - but I didnt get the devotion to overall bike ownership, maintenance and lifestyle as I got from you guys. You are are top notch...honest, real and devoted. Worth the extra 15 miles drive. Plus, you get the community aspect of biking. THANKS........ Rob Taylor
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dave weigle
Great shop... was in the market for a new bike about a year ago and was shopping around the lehigh valley area for my next ride. Found Fitness central from the TREK website and have not visited another shop since. I now travel 40 mins per visit for the customer service of this shop. They will tell it to you strieght and the mechs know what they are talking about. I have attended all of the weekly/monthly clinics and continue to visit frequently.
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Doug Patt
Been going there since I started mountain biking at Trex a few years ago. Bought my Trek there. Lifetime routine service on the bike with purchase. I ride almost every day in the summer and they are always super helpful when I stop by. Great staff. Great service. I cant say enough good things about this shop. As long as Im on a bike theyre my go to.
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James Sagl
A great place to go if you are looking to get into biking. When I originally became a customer I knew next to nothing about biking. With all the Fitness Central sponsored events in the area, like public group rides, clinics, and bike demos, it is easy to get excited about biking and make it a truly worthwhile hobby. Good people and great service
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Robert Krenicky
The rear shifter of my 15 year old TREK came apart in pieces. A Service Tech installed a new grip-shifter and tuned up the bike in general. Bike works better now than when new. I always fix things myself but the $55 it cost was the best money I ever spent to get what feels like a whole new bike.
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A Private User
I was visiting the area and happened to be bike shopping. I was going to stop by to see what Jamis bikes they had, and ended up purchasing a new bike even though I dont live in the area. Rob was extremely helpful and attentive to my needs. If I lived in the area, this would be my LBS of choice.
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A. Burke
I have bought several bikes here over the past few years, I have always been 100% satisfied. I get all of my bikes serviced by Rob and Andrew and they always get it right. I have trusted their experience for 5 years now and they have yet to let me down. I cannot speak highly enough of them.
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James Hoffman
Highly recommended. Great prices, great selection. Only quality products offered. Services is top notch. Great to have service/maintenance free of charge for the life of the bike. Saves a lot of money over the years. Staff very knowledgible. Very Happy Customer
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A Private User
Rob, you sold me the best bike I ever owned. You werent pushy, you knew what you were selling and you stayed within my price range. I have suggested your bike shop to several people now and I will keep FC at the top of my list. Ill be back for more soon.
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Rick Yuhas
What a great place for all your cycling needs. Very knowledgeable no pressure sales. The guys at FC are great and made purchasing bikes for my son and I a very positive experience. We will be buying a bike from them also. Very happy customer here.
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Kent Stauffer
For years I rode off the rack bikes. I went to Fitness Central got a good deal on a Trek. The big bonus was getting fitted with my bike. What a big improvement on my ride. Thanks to Rob and the crew in guiding me in the right direction.
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Kent Heckman
We had service on our elliptical and our treadmill and the service was fast and excellent. It was a pleasure to work with a company that comes through on its promises.
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brian myob
Really liked these guys, bought a bunch of stuff from them. Their conduct with a warranty part replacement means well be taking our business elsewhere from now on.
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Stacey Tomko
Was recommended by a friend. Service is great. I always choose Fitness Central first.
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Lorraine Norton
Excellent