Category: | Jewelry Store |
Address: | 1414 Walnut St, Philadelphia, PA 19102, USA |
Phone: | +1 215-735-1919 |
Site: | tiffany.com |
Rating: | 3.8 |
Working: | 10AM–6PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–6PM |
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A Private User
I had my engagement ring sized and it was done very poorly - the inside of the band is now very thin. I brough it in to have it corrected and after two weeks, I received a message that it would take another 8 weeks to complete. Obviously, this was not acceptable, so I had it returned, and they instructed me to come back in 2 months when the service center would not be so busy. I called in, and they informed me that it would take 4 weeks this time for the repair to be re-done. I have been trying to figure out what to do - the service representative has promised to call me back twice and has never returned a call. This is frustrating. I did NOT purchase my wedding band here.
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A Private User
I went to this location and the service was terrible. I think my salesperson was Asian and she had the worse attitude. I asked for a ring and she told me that they never carried that style of ring. After I explained to her that I owned the ring but lost it she still tried to tell me that I was asking for a ring that they never stocked. I then pulled out my phone and accesed the internet and showed her but she role me that the picture was wrong and the sunlight must have been hitting the ring so it the picture on their site was wrong. RUDE,RUDE,RUDE!!!
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Austin Ray
Oh Ichabods, I love love love how you havent changed. I just went to see Rafi, 10 years after we got our wedding bands there and he hasnt changed one bit. You feel like family when you walk in and know he will take good care of you. He offers a lifetime warranty on his products and the only reason I went in was to get my ring resized. The ring has held up beautifully. If youre looking for a wonderful jeweler, skip the mall or chain stores. Go support a mom and pop store and feel great about the final product. You wont regret it! Thank you Rafi!
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A Private User
I had a ring that was out of stock ordered for me, and was told that it would arrive in a few days and that Id be called as soon as it came in. After waiting for 2 months, I found out that they canceled my order and kept the money. I had to come back several times and argue with the manager to get my money back, and never even got an apology.
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James McBurse
I started going to this Tiffany Jewelry Store in 2008 for my Fiancé. I was greeted by everyone including security. I still go here to this day for my Fiancé. She loves the jewelry. I have never received any negative vibes or attitudes. Everyone that works in this store is always friendly. See you soon.
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A Private User
A nice store but the usual gargantuan retail markups. Keep in mind that the appraisal value has nothing to do with what you can sell your jewelry for. I have seen jewelers more than ten times their money over true wholesale values.
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A Private User
I am confident with my purchase. My sales rep was informative, professional, and kept my purchase within my budget. I also was excited to learn that I can have my jewelry serviced in any location.
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Memo Gallery
كل شيء رائع ومدير المتجر خلوق جدا
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Joanne Cohen
Always a wonderful experience because Holly is so helpful,professional, and knowledgable about everything .
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A Private User
The customer service was slow but pleasant. Surprised there werent more reps waiting to serve.
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Cheldin Barlatt Rumer
Girls best friend - beautiful jewelry! I bend over almost every page in the catalog!
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Xundong Lin
Bought my engagement ring and wedding ring here nice service .. Nice people !
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Tom Teson
Great salespeople who know how to take care of their customers
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Nathan Appleby
Staff and store very nice, everyone was very helpful.
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David C
really poor service. saleswoman was quite rude
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Nem Kashanian
Love the staff here, everyone is very helpful
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Peter Alfred
Awesome service. Cant wait to come back.
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Celia Accardo
Every girl loves a little blue box
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Mike Jordan
I like it their real nice