Category: | Tobacco Shop |
Address: | 1009 MacDade Boulevard, Folsom, PA 19033, USA |
Phone: | +1 484-540-3114 |
Rating: | 3.6 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 12–5PM |
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Jim Gardiner
Stopped in to pick up a box of atomizers for my aspire Nautilus.Charged me $15.00 for box of 5 coils. Got home and replaced coil and it worked like crap then coil blew. Looked closer at box and coil and realized they were cheap knock offs. Tried another one, same thing coils are cheap crap. Took them back for refund and girl behind the counter admitted that they were not authentic and thats why their cheaper.She tried to tell me it was my fault because I was using the wrong coil, I have been using the exact same coils BVC with my tank for 2 years with no problems. The owner came over and gave me a full refund and he too admitted they were not aspire coils but cheaper copies. I explained to him that I didnt think it was ok to sell people something other than what they think they were purchasing. He told me that he has sold them for 2 years with no complaints. Bullsh*t! I dont think he realizes the money he makes off of these coils is probably less than what he loses by ripping people off and loosing their business. Not to mention screwing aspires rep by selling cheap crap. When you buy these coils make sure that the box has a scratch off label on it to prove they are the real thing. People can justify anything when it comes to making a quick buck. As for me and my many vaping friends...we will shop elsewhere.
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Michele Hall
Customer service is great. They rip you off with a smile n a verbal satisfaction guarantee. Youll feel great leaving and even become a wonderful outside sales person for them. However, after an embarrassing amount of second chances, I HIGHLY recommend NOT TO BUY YOUR VAPOR PRODUCTS here. If you do purchase your vapor from this company, (which i really hope you dont) get clear return policies, dont fall for if you pay cash no tax, pay via credit card and get your receipts (date n time stamped)!!! Each of my (too many) purchases i have gotten burnt, Ripped off no matter the situation at hand. Which they will blame you n how you handle the product everytime. Even if you never got a chance to use it (case kept) for days then you do n it doesnt work. I would have to write a novel on all my experiences and no one really cares Except for the bottom line. I recommend buying your vapor straight from the manufacturer On line. It will save you so many headaches, money and time. It kills me to give a company a bad review, i much prefer to give positive or no reviews at all.
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Christian Herzog
This place is utter crap. I use to go here until I discovered all my vaping equipment was black market imitation garbage. How do I know? Because whoever their supplier is, they dont take enough time to hide the fact their serial numbers are fake! Certain vape companies implement a system where when you buy a product of theirs, you can scratch off a box and itll show you a "supposedly" unique number to each item. You can then type that number into their website and itll tell you if that number has been used before. If so, its a fake. Dont go here, literally every piece of vape gear I bought had the same stinking number... It was ALL fake, including the coils which only last 1 day each. Theres a place on Baltimore Pike that just opened across from Stoney Creek shopping center, nicest place Ive been to around here. This Red Zone place is objectionaly terrible. Screw em...
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Ben Cloud
I have been a customer at redzone for over a year. I saw a review about someone saying that the owner adds nicotine to juice. Yes this is true but it is only if the customer asks because he doesnt have the mg they are looking for. I have been to dozens of vape shops where they only have 0mg juice on the shelf and the nicotine is added when you buy the bottle. He said the shops knowledge of vaping is subpar but i have only had great experiences here and his statement only makes me believe he is the one subpar. Redzone is one of the best vape shops i have been to with the friendliest people i have ever had the pleasure to meet, and I would suggest them to anybody trying to save there life from ciggarettes.
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Sophie French
I had the best experience in this shop compared to the other shops I have been in. The first shop I stopped in was the Vape Shop. I told the gentlemen that was new at it and he sold me the most expensive thing in the shop even and didnt even explain and how to set up. Then I went to Red Zone to have a look see. Well guess what the merchandise that was sold to me at the previous shop is equipment that long time vapors use and not a newbie. Customer Service here is of the highest quality and I have been back there several times to get things fixed and to buy the juices and these people are wonderful and very knowledgeable and ill not just see you anything to make a sale.
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Leah Brinson
I am new to vaping and wanted to quit smoking so I went in to get a e-cigarette and they seemed really nice until I had a problem and they refused to help and saying it was my fault. I was willing to buy another one too. I just wanted to see if they could help fix mine and was treated like I was trying to scam them. So I left and went to another shop where they informed me that what I was sold was a fake. I am more upset that they didnt say it was fake, Im new and feel that my ignorance was taken advantage of. I will never return especially since visiting other shops where they will help and be honest about their products.
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Merfat Farraj
To ge pal: We are sorry that you feel that way and any person can say anything on Google review since no way I can show that you did not tell the whole story. Red zone has been serving this area around 4 years and before that I used to have Sandman tobacco shop and all my customers know that we do not disrespect any person the comes to our shop. We have the experience with customers that who claimed hat something they bought from us and broke by it self and found out that they either drop it or misused it. What I said that the Pyrex is close to the quartz but cheaper since the quartz sold for 3-4 times the price of Pyrex.
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Oscar Martinez
Be warned. The owner opens e-juice bottles and mixes them if he does not have the nicotine level your looking for. Problem is, if your paying for good juice (cosmic fog). Your not going to want something thats been messed with by anyone. The bottle I bought was over filled (nothing to complain about right? ) wrong. It was diluted and filled with who knows what since it tasted and felt oily like olive oil does. And who knows what kind of cheap product he used to fill the bottle with. Do your self a favor and go to a real vape shop. This guy sells nothing but cheap knock offs at full price.
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Paully P
You know what they say - if its too good to be true it usually is a bad idea. Should have read the reviews on here (not the flowery,"place is great blah blah blah" ). My sister bought a vape here without the warranty. Priced well below any other reputable shop. Broke in the first month. Since there was no warranty threw it (and 80 bucks) in the trash. Learned vape shops can buy Chinese counterfeits for 30 bucks and make big money selling them to idiots. WHY WOULDNT A LEGIT PRODUCT COME WITH A WARRANTY???? These are the same type of vapes sold on Amazon THAT DONT WORK!!! RIP OFF!!!!