Category: | Cigar Shop |
Address: | 90 Mort Dr, Easton, PA 18040, USA |
Phone: | +1 800-564-2486 |
Site: | famous-smoke.com |
Rating: | 4.5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM |
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Pinkatron 2000
When my mother was alive, the only cigar she ever let my father smoke near her were Phillies chocolate cigars. She passed away in 2011, and I miss her terribly. My dad sent me some of her things, which smelled like his cigars and it brought back wonderful memories. I dont smoke--I should say--I quit smoking nearly five years ago, but the smell of those cigars made me think of my mother, and miss my father, and so I went hunting around where I lived for them. There were phillies brand cigars, but they were single, generally grape or strawberry--I couldnt find chocolate anywhere. Thats where I found them on this site. Im originally from Canada, living in the states, and its always a bit of a shock to me how cheap tobacco is here compared to Canada. I ordered twelve five packs of phillies chocolates and waited, holding my breath as Id never done business with this company before. My cigars arrived about a week and a half later (Id ordered during the christmas rush, so this was expected.) They arrived in 100% condition. The package was unharmed, the cigar packages inside unharmed. Each cigar was individually wrapped, and smelled exactly as I remembered them. Out of all those cigars, I only had ONE off-tasting cigar, which I blame Phillies for, not The Famous Smoke shop. I was able to track my package the entire way, and am overall very happy. I will be doing business here again.
DO
Dorkly Productions
Overall 5 stars, great website, great service and great prices. Highly recommended. Cant wait to get my order! Earlier this week I placed a small order with Famous. I scoured the internet for about a half hour and found the best prices on the cigarillos I wanted and cheapest and fastest shipping with Famous. I forgot to add an item to my cart, immediately after placing the order I sent an email asking to add it before it shipped. It was not received in time, the representative N whom I was in touch with honored free shipping on the item even though it was only $5. The representative was very professional and helpful. The one glitch was that it took a day or to get a response via email. Try calling if you need assistance. It was a really pleasant experience dealing with them, will definitely recommend them and look to them in the future for my orders.
NA
Nasser Elyaderani
I have been a customer of famous Smoke but always with online order. On my way back from New York decided to go out of my way and see the place, and I was in for a great surprise. The nicest state of the art high class facility and environment, to top that the employees were exceptionally friendly, knowledgeable who went out of their way to make sure I get the right Cigar. I congratulate the owners, Managers for creating such of welcoming environment and I thank the great employees who were working on Sunday afternoon who did an excellent Job.
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Brian Pytleski
I just placed my second online order from Famous Smoke yesterday.So far, so good. I dont anticipate any problems. Good selection of cigars and good prices. Sure beats the heck out of the hole in the wall B*llsh!t tobacco shops opening up on every street corner...including gas stations! Gas stations installing humidors...selling overpriced, stale, garbage cigars. What a joke! Another plus with Famous Smoke is they take PayPal. Ive had issues before with my credit card not liking online Cigar purchases.
WI
wildziblet1
I have purchased cigars from Famous Smoke over 25 times in the last 3 years. Everytime, the orders were correct and always on time (a few times a day early). The cigars were always fresh and packaged very well. The website is very easy to navigate thru and they have specials where you can purchase some very quality cigars at very reasonable prices. I have shopped at the other sites and they have deals too, but I still find the best deals at Famous!
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craig pormilli
Ive been ordering from famous smoke for a while now. Every order I place is perfect. Their shipping is fast and the quality cannot be beat. I recently decided to take a day trip to visit their retail store. What an amazing experience! The customer service cannot be matched. After purchasing a few cigars we made our way to the attached restaurant, leaf. Having a cigar, beer and delicious food was a great experience. I cannot wait to return!
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Lew Johnson
I deal with Famous-only.I find that they mean what they say but if you dont agree they are more than willing to listen and have done anything in their power to see that they have pleased me.They have gone beyond my expectations. All of the above does not mean I have had issues with them many times.Only a couple. They never fail to please. Shop at Famous and relax and enjoy the experience.
WI
William Baker
My first and only experience was receiving an order of dry, poorly stored cigars that taste awful and at least one that just disintegrated on me. I did receive a email back from customer service but frankly Im too annoyed with them right now to be bothered with it. Ill update the review with a positive review of their customer service if my money is refunded promptly.
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A Private User
Ordered 1 Cigar and a pack of miniatures. They canceled the minis pack saying out of stock (when their site said it was in stock) without any warning or contact. Sent me a $7 cigar for $6 S&H. And didnt even give me the right cigar. Was well packaged, but I will not do business with again do to underwhelming services...
AN
Angel Rodriguez
Famous Smoke Shop is great. From a quick stop to a long stay. Its always a great experience. The cigar shop is by far on of the best in the area. The restaurant is amazing from a quick bite, lunch to dinner. But most of all its the people that work there. They are the best. Angel Rodriguez
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Gene Taylor
Hiccup with my mail order from Famous Smoke, awesome customer service from Daniel and then Carol. Awesome investigation, worked on solutions, EFFECTIVE COMMUNICATIONS! Good to have positive staff at the other end, control the controllables!! Thank-you Carol!
MA
Mariah Amy
Weve been really happy with the service provided by this store. We purchased cigars online which was delivered fast. Many thanks for the fast shipping service. We got the best cigars from this online store in an affordable cost. We will purchase from here again.
KA
Kate Bubeica
For my husband, I purchased cigar from here on our anniversary. I was really pleased to find this shop, as the staffs are very helpful and professional. I loved their customer service mostly. I cant recommend enough to buy from this shop.
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Bone Macracken
1st Time buyer from Canada . This place back what they say . I had a bad one batch out of 4 via shipping I think ..and Famous gave me a full credit . Plus I love the kickA$$ promos they offer . Just placed my second order. Righteous!~
JA
James E. Fisher
Such a nice shop with variety of collections. To buy cigars, I prefer this shop the most. This store offers fast shipping with great quality. I have no complaints against them, because my experience is so good with this store.
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Peter Stevenson
Great cigar shop, they have a huge walk-in humidor room. The humidor room smelled so good, I want to bottle that scent and make a cologne out of it. I had a great time here and they had great cigar deals.
PE
Peter J. MD
I often purchase cigar from this shop and they offer the best service. The staff is so knowledgeable and friendly to deal with. My experience with these guys are excellent. I must recommend them to anyone.