Category: | Auto Parts Store |
Address: | 3091 Carlisle Rd, Dover, PA 17315, USA |
Phone: | +1 717-767-4190 |
Site: | stores.advanceautoparts.com |
Rating: | 3.7 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–8PM |
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A Private User
Ive never been happy with this store I am disappointed every time I pass through the doors, the employees lack automotive knowledge and refuse to go the extra step to find you the parts you need. The store has two things going for it, some of the parts are out front so you can find them yourself (reducing the time you deal with the employees) and the location (the only auto store in Dover).
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Richard Lambert
Some of the staff is knowledgeable, some dont belong working there. You have to pay attention to what they are selling you as you will take home the wrong part sometimes. Dont buy critical electronic parts like sensors or batteries here as the quality isnt real good but the prices can be as expensive as the dealer. It is a good place to buy oil on sale. Clean store
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Nick Hansel
very friendly and helpful. just took a bit to get a customer rep to the counter as there were 3 or so of them involved in, what I can only imagine to be, a deep conversation while allowing only 1 rep at the counter who was swamped.
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A Private User
I had a battery replaced in my trailblazer today. I had great ,fast service at a fair price. Tristan the young man who installed my battery was very nice and did a thorough job and made sure everything was in proper working order.
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Tyler Durdan
They do not stand behind their products. Had a battery that went bed from them, they refused to pro rate it without a receipt. But nobody else sells their brand battery. Going to Pep boys instead. 100% better at Pep Boys
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nicolas blake
Called in to confirm they had what i was looking for they said yes, they did not. Terrible service not knowledgeable left me to find something in the back for over 45 minutes returned with nothing but excuses
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Ray Withers
Good prices but the service sucks! There were three people behind the counter but two of them passed me off to the one that was already waiting on someone.
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Russell Clark
Even with the competition right across the street, I always come here because the people are super nice and helpful. Good customer service, big plus.
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William Marshall
Talk to Tina ! This lady knows more about the products than most other store employees put together!
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Trevor N
Nice store employees. But system issues prevented me from actually picking up my order.
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Tim Arnold
i always buy my parts here ...they are helpful and knowledgable and the price is good
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Andrew Hess
Worked with me to resolve an alternator issue to keep me from being stranded.
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Evelyn Hilbert
Great service even if they didnt have what I needed.
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Matthew Keller
Great customer service. Easy to approach sales reps.
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Leroy Frey
Ok place to get parts deepen how wait on you
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Daniel Smith
Everything exactly as I needed! ! Thanks
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Jason Haner
Got the part I needed..good staff
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Blain Herman
Decent selection, helpful staff.
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Thomas Gladfelter
Always get good service
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Barbara Medicus
Great prices.
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Kristian Banks
Good workers