Category: | Cosmetics Store |
Address: | 4042 Warrensville Center Rd, Warrensville Heights, OH 44122, USA |
Phone: | +1 216-751-2929 |
Rating: | 4.2 |
Working: | 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 12–5PM |
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Nita N.
I will never go to that store again. I went to purchase an item and the sticker price was $2.99. The clerk said it was marked wrong and that the price was $3.99. I couldt understand how the item was marked incorrectly when it was behind the counter with the clerk. It was not just one of the items, it was the whole rack (about 3 more left on the rack). She pulled the sticker off then asked if I wanted the item for $3.99. I said, "No, the sticker shows $2.99." The $1.00 difference is not the problem. The problem is you are not supposed to change a sticker price on an item in front of a customer. You are supposed to sell the item to the customer at the listed price and change the price on the remaining items after the customer has left the store. I have a business degree and have taken some Law clasess as well. I know what is right and what is wrong. I left the store and purchased the item some place else. People will try to get over on you if you let them. Im wondering how many people they have pulled that off on. I had to let the clerk know that I am no fool. It is the principle of the matter.
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Ag Butler
Ive shopped here many years and drove to them because they offer a wide variety of products and theres no store of this type where I live. However customer service stinks now. Depending on who you ask for assistance the attitude is short, curt, and that theyre doing you a favor. I was even asked to leave my "bag"at the counter... I was appalled as it was my personal Prada handbag. After pointing out how ludicrous and degrading this was (to another employee) they changed their tune but said it was because its big. Needless to say Ill just drive my dollars elsewhere.
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SIRE9
Very rude store mngr., will not give you any price(s) of any items; over the phone!!! It seems they dont have respect for other nationalities, unless youre an Asian descent mainly Korean!!! Definitely pay attention from where you buy your hair-care items - USA.
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Reesie Cup
Its a larg beauty supply store however their customer service could be better. The workers werent really helpful it was my first time there I didnt know where to find a lot of stuff.
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Paige Fergie
Ive heard good things about your store. Do you guys have any sales going on right now with Colored hair? Im looking to purchase some Friday
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Dawn Shepherd
I really appreciate that they dont follow you around as if youre planning on cuffing full wigs and hair products. Great customer service.
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Maxxi White
I like the staff, but not the clientele. The locations is ok, but can be difficult to get out of. Usually have good deals.
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Chrystal Greene
I have been in there many times.The staff is very friendly and the owner is also.They are always willing to help you.
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Vanessa Edwards-Ogunwumi
Was able to get in and it in under 5 minutes. Very helpful staff and the hair color was a perfect match to my hair.
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sheila ford
Customer service can do better! The store is huge, its not good service to point and say "its over there!"
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Jestine Lett
One woman isnt helpful..She just points at the area u need.and dont wanna show u merchandise
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Sandra Threadgill
Great variety of products. Make sure you about a hour to look and try on the variety of wigs
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Latosha Crayton
Always can find quality hair products and the employees are very helpful.
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Tyrah Davis
They have everything and if they dont have it they will order it for you .
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J Jones
Great prices! Huge selection! They have everything I need for my hair.
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Tracye Avant
Like the selection, prices are good always have deals, friendly staff
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Leroma Penn
Longwood Beauty supply always has great deals. Love shopping there
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Ashley Pippin
Crowded and there arent alot of options for natural hair supplies
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Selena Wheat
Large beauty supply store that usually has what Im looking for.
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Cyndi Wherry
The selection is very extensive and the prices are great.
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K. Anderson
Mr. Longwood has it ALL for hair and beauty supplies.
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Angelique B
It has everything you need at very good prices!
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Evonne F
Prices are good and they have alit of inventory
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Latonya Howse
All the hair care products youll need!!!!!
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Leondra Brown
Friendly, helpful staff and great prices
PE
Peaches Darden
Best beauty supply store in Cleveland
PR
Pril Andrews
Good selection of products and wigs.
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sylvia1 pierce
All different types of hair products
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Brittany Johnson
So much stuff cant stop going back
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Tt Goler
Omg! Hair superstore!!
JE
Jennifer Littlejohn
Has everything you need.
CA
Cala cala
Nice people and friendly
AP
April Taylor - Johnson
Lots of beauty supplies
KR
Kristen Griffin
Always courteous to me
AC
acacia scott
Plenty of stock
JA
Janay Carter
Best selection
MZ
Mz Katt
Nice prices
ME
Melinda Addison
Great place
ER
Erica Clayton
Always good
AU
Autumn Mitchell
Good prices