Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	380 Howe Ave, Cuyahoga Falls, OH 44221, USA
Phone:	+1 330-923-5200
Site:	stores.jared.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 11

Reviews 21

Melanie Holstein

Horrible experiences. I had shopped at Jared for over 16 years and my husband and I had purchased 3 new rings. They told my husband if he loved me he would spend more, we had gotten the warranty on my husbands ring and we were told for ordering a new one he could keep old one till new one came in. Then when we did order new size they wanted us to pay again and give them his current ring. When we refused to pay again the assoc. rolled her eyes at us and told the coworker next to her "can you believe them". We have now returned almost $3000 worth of jewelry and we will not return ever. No one offered any compensation given that the ring we traded in (which was less than 6 mths old and 3 repairs already) was "crumbling" per the store. All they offered was a $13 bear to my son.

Christopher Thomas Nicodemus

Beware of their extremely strict 30 day return policy. Tried to return an anklet that I had purchased for my wife just one day after the return period and they would not take the return. I had purchased it as a gift and did not give it to her until there was about a week left on the return period. After using it for about a week it had fallen off few times and she determined she didnt really like it and wanted to get something else. Even though I said wed be back to get something else in its place, they would not take a return.

Torie Ramsey

Everyone is always very sweet when I go there but unfortunately the lady sold me a wedding band that did not match my engagement ring and when it came to fusing them together three days before my wedding I was told it was impossible and had to get a brand new set which doesnt have sentimental value to it. I had bought a jewelry set there as well which is absolutely stunning but decided to return it due to the fact I didnt want anymore of my money going to the business as I already have.

Bruce Gottlieb

This is a big store with wide variety of choices and services. Adrienne took a lot of time and helped me to choose just the right necklace for my wife. I went back a few days later to get the latch on my bracelet adjusted. It was a quick fix and then they cleaned it for me. Everyone was very friendly. This is not the closest jewelry store to me but it will definitely be my "go to" store in the future.

Lisa Devenport

Alicia, Mitchell and Sean are the reason Ive been and will be a lifetime customer! They know the true meaning of customer service, continue to go above and beyond and are genuine. Make me feel like Im their best customer every time I visit. They have always made me feel comfortable here!!! Never made me feel a sale was to small! Love them and 5 star still doesnt express my happiness with them!

Cody Lamielle

We had a great experience at this Jared! The manager Joe Ollis was extremely willing to work with us. He got us the diamond loved for the price we were hoping to pay. By far the best customer service we had experienced at a Jared store. This was not the first location we visited. They exceeded our expectations! We are grateful for the experience, and would recommend utilizing this location.

Brian Long

The employees are great here. Bought my engagement ring and they accomodated me every step of the way. Needed to get the ring resized after purchase and they expedited the process getting it done in around 3-4 hours when it shouldve taken a day or so. 1st rule of reviews: never read the 1 star reviews.

Chelsey Mitchell

I have taken my ring in twice for repairs and have been told it will be done by xxx date and time. And each time I go to pick it up when they tell me its not ready... hasnt been started... they havent gotten it back yet... they cant find it... the list goes on. I am very disappointed

RICK ZIVSAK

Phenomenal experience.....had a buy and a repair and joe and Marisa were soooooo professional prompt and paid great attention to detail. I ALWAYS enjoy my buying experience here and will NOT hesitate to refer friends and family......keep up the great work and professionalism

Joyeanna Jones

Im getting incredibly tired of going here to use my ESP and getting treated like Im stupid. This has been going on for years, and its always someone different treating me in a condescending manner. Im just going to take my business to Hartville Coin and be done.

rshultz729

Dont trust them. Try and get someone to help you after your purchase they do not want to hear about it. Their replacement guarantee that I bought hook line and sinker is bogus. Theyll be seeing me in court soon.

Karly Schank

Great service and staff! I will only come to this place to buy and fix my jewelry. Joe is just awesome! He is always there to help me and the rest of this staff is very friendly and always there for your needs.

Mary Bates

I love this store! Best customer service ever! Tima, Marisa, and Gina are phenomenal! They are so sweet and nice and the place is so clean and professional! Definitely recommend it! 5 star!!!! ❤️

brian griffin

Had a great shopping experience here today. The saleswoman Tima, took extra time to show me the pieces that were in my range. Really thankful for the courtesy i received today.

Tiffany Brubaker

Jareds at Chapel Hill is top notch with customer service and satisfaction! They go above and beyond, I cant thank you enough for everything!

David Barnes

Worst customer service experience ever! Theyre up your ass for a sale after that your garbage. Will never buy anything from here again.

Jimmy Stewart

Only worried about commison, sold me a ladies tag heuer.. it was in the mens case sales men never mentioned it

Katelyn

It all depends who is working honestly. Sometimes when i go I get great service other times I dont.

landon schaffer

Great place to go if u need anything diamond wise, a huge store, and great employees!!

Adrienne Gottlieb

Great selection! Love being able to design my own ring... Thanks Tiffany!