Category: | Shoe Repair Shop |
Address: | 2806 Mayfield Rd, Cleveland, OH 44118, USA |
Phone: | +1 216-932-1836 |
Site: | lyndhurstluggageohio.com |
Rating: | 3.9 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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Susan and Steve
Theres a new owner, Carlos, in this shoe and leather repair. I was disappointed that the previous owner wasnt there any longer. I talked to Carlos for a while and he assured me that he would do a great job with the heels and soles repair of a favorite old pair of boots, including reinforcing the sides where the leather had started to crack from age and wear. He told me theyd be done within a few days. They were ready when he said and I tried them on before I paid to see if there was any change in comfort or feel. They looked and felt good. I did notice that evening that the heels were slightly separated from the soles near the arches on either side of the boots. I took them back in the morning to request further attention to this. Carlos wasnt there, but his assistant was and she fixed them immediately while I waited (about 5 minutes). She was great! Im happy with the results and hope theyll hold up for another year or two. Im rating a 4 because Id like to see how these new soles and heels hold up. Also, he only takes cash for payment, which can be a problem if you have more expensive repairs.
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Francesco
I brought 2 pair of shoes, 1 was PRADA. The latter needed some glue as the insole of one shoe was starting to separate. Before deciding to leave those $700 shoes to repair, even for such simple job, like some glue in the insole, I asked if they feel confident in doing that job on such expensive shoes and they replied the know how to do it nicely. Went to picked them up and the repair has been made very poorly, with overflowing glue let dry out of the insole. Furthermore who handled the shoe, left glue marks all over the shoe that penetrated deep inside the both sides of the shoe. RUINED!!! Such a lowsy job!!! When I ask an esplanation about the glue, the lady talked back like she never repair a shoe in her life. She seemed not even to be aware that , the eccessive glue that sometimes comes out during repair, needs to be wiped off before it dries out... Are you for real??? They even asked me to pay the bill. I did and left for good. First and last time. Stay away from this "lousy amateurish" shoe repair shop.
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A Private User
This place is ghetto as it gets. I took a boot here to have a heel replaced they told me it would be ready in a week. A week went by I called to see if it was ready, not only was my boot not ready they couldnt even find it. The women on the phone was asking what color was the boot what was I having to it I mean come on. These people dont have a clue what there doing or whats going on. If you have something you need fix and youre not in the mood to wonder if youre things will be loss or ever fix please go some where else, I wish I had known this. I called back in another week to see if these people was finish with my boot and the man on the phone said I really busy can you call back in like 4 min. Lol lol
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Tessa Tiggs
I took a pair of boots to this business to have a faulty zipper fixed. I was CONVINCED I would have to replace the entire zipper which would have been really expensive. I showed the boot to the lady (I hate I didnt get her name) and she told me I did not need to replace the entire zipper...she could make a minor adjustment and the problem would be solved. She could have easily charged me $35 or more...and I would have paid it. In the end, she fixed my boot for $3.00--while I waited!! She even took steps to make sure the small hole was not visible!! I am still in shock!!! Anywhere else would have grossly overcharged me!!!! I will take EVERYTHING I need repaired to Coventry Shoe and Leather Repair!!!!
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Michael Sell
I asked for the heel cups in my boots to be replaced because they are worn and dig into my heels. Not only did my boots take 4 days longer than expected, the heel cups were not replaced. A layer of leather was stitched over the inside of the heel, yet the old cups were still sticking out, causing the same painful digging. Very disappointed in the result.
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Sharon K
Carlos! I felt comfortable and welcome in his shop. He is helpful, generous and very warm, genuinely nice. I will return with my Beloveds shoes for repair and my leather coat as well, for conditioning and repair. Thank you! Ps : Carlos wife hand makes leather purses!!!
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Julie Welch
I went in since I was having trouble with a pair of boots that I owned. I asked if theyd be able to help fix something like that and it took the owner a couple minutes and then he didnt even charge me for it! Will definitely be back for any future work I need done!
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AJay Mastrobuono
Brought a buffalo vest in to get multiple patches sewed on. Fantastic job, all pockets were saved, all patches placed where I wanted. Could not ask for a better job. Great price too. I will be back!
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Johnny Zivcic
had to leave last minute for a trip ti Nashville, brought my old boots in, new soles and a shine, there like brand new , done while i waited , about 8 minutes, freindly staff and great price!!!
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Mark Deeter
Couldnt clean the leather and still had stains on it. The new soles were good but they changed the color so it doesnt look as good as before due to difference.
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James Raden
I brought my shoe here for repair; they were friendly, they gave me a good price, and it was ready when they said it would be, within a few days.
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Tony Davis
I have had 3 pairs of shoe repaired on 3 separate occasion and not 1 time have I consider going any where else.Keep up the GOOD WORK.