Category: | Furniture Store |
Address: | 1000 Front St, Vestal, NY 13850, USA |
Phone: | +1 607-757-5111 |
Site: | americanfreight.us |
Rating: | 4.7 |
Working: | 12–8PM 12–8PM 12–8PM 12–8PM 10AM–8PM 10AM–7PM 12–5PM |
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Monah Brice
Poor customer service! I am very disappointed in the service and the communication at the vestal store. I payed to have same day delivery 2 days ago and still havent received it yet! I called to speak with a manager and he was very nasty as if I was annoying him. He eventually gave me a number to the movers Who he claimed had the bed frame. I called and they denied having it. I called the manager back to ask for a refund he said it was a mistake and the frame would be delivered today. When it finally came I was told that it would not be assembled because they were too busy and I would have to schedule a date for them to come back to assemble my bedframe. Smh Ridiculous!!!
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Gigi Williams
Im so elated that I have come to American Freight to purchase my first new bedroom set for my daughter and I. I also purchased a mattress and a dining room table set as well. I had the priviledge of having my dear friend to accompany me while helping me make my purchase decisions. I also brought another dear friend to come and make her selections. The prices are amazing and very affordable. The sales women and men are extremely knowledgeable and cheerful. They were very patient in explaining the details about all of their respective options. It was a pleasure doing business with American Freight and WE highly recommend them.
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Deb Kince
I was going to buy a couch and barrel back chair. I wanted a set of throw pillows that belong to a different couch set the manager said he could not sell them to me they belong to that set I asked him if we could swap out the pillows from the set I was buying for those pillows and I would even buy the matching loveseat with my set and he still refused so for a measly set of throw pillows he lost a $2,000 sale. They really dont know how to do business there! Stay away go somewhere else!!!
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Theresa Blank
CAUTION! RIP OFF IN VESTAL. BUYER BEWARE. Found my sons Box Spring was made of CARDBOARD!!! We bought a warranty and they now say we didnt. Spent over $5,000 on furniture when we bought our new house. Couch broke, beds springs busted and our son has wood coming through his boxspring. All furniture only ONE YEAR OLD! They need to change their name to DISPOSABLE. DO NOT SHOP THERE! If I could I would rate them NEGATIVE STARS
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Thomas McDonough
Ordered a sectional sofa but it did not arrive when the manager said it would. Manager would not honor the price the website had. Was offered a refund and had the district manager say he will expedite it. Didnt happen. Told by the manager my refund check would be in the day after he called me. It wasnt. Finally got my refund after having to threaten legal action. Terrible service, store and experience.
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Colleen Bush
HORRIBLE! Dont shop there. We purchased a loveseat. They told me it would be delivered at my house by 3 pm. It was not even on the truck to be delivered until 4 pm. It never arrived at my house until 9 pm then I had to pay the delivery driver cash for the delivery. To top it off after having the couch for two weeks the cushions went flat. Five months later and the whole couch needs replacing.
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Tamara Safarik
Inexpensive furniture and very helpful sales associates. No bells and whistles here, but their savings is reflected in the cost you pay for the products. Id give it 5 stars, but it doesnt feel right because its a discount store. Dont expect to get exactly what you see online or in the flyer. Its more like a dollar store or TJ Maxx, they get the inventory they get and work with that.
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Erin Youells
A friend of ours told us to check this place out and I am so glad that we did! We were lucky enough to find the exact mattress that we were looking for and at about half the price of what I had found them for elsewhere! Cory was very helpful and we will be sure to go back when we are ready to buy our living room furniture!
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Shelley Keller
Shelby was our salesman. Very knowledgeable and helpful. He gave us our options based on what we were looking for and the process was quick and we were in and out with our purchase in no time. Thanks for a great shopping experience!
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kremp9
We really appreciated the time to browse, with the staff available to answer any questions without being pressured. We actually had fun looking around, and are very happy with our purchase!
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Ken m
Treated great, fantastic selection, & price!! A young lady , Jackie, was friendly & helpful in making my selection, made recommendations as far as colors, etc...would buy from her again !
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Dennis Gabriel
Shelby was great to work with, whatever they are paying him its not enough. Will definitely stop through here next time Im in the market for furniture. Definitely recommend stopping in.
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Scott Cole
Just purchased a couch today from American Freight! The second I walked in we had a warm welcome and had been suggested different items and our sales representative was very helpful
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Faith Jessie
Really nice people, came in found a mattress that was super comfy. They gave me a pretty good deal for the set. Ill definitely be back if I need some other peices for my place.
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Danielle Veninsky
Came to American freight with my friend to pick up her mattress today and I couldnt believe how friendly and helpful everyone was the warehouse guy frank was really awesome
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Shannon Brooks
Ive bought a couple things here. Good prices and I hope to see yall soon. We did a problem with the bed that we bought but once the piece came in.they were very helpful
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William Hamilton
So I hate the very high-pressure sales tactics, and its a bit haphazard, but the prices are low and so if you need something they happen to have, its a stop to make.
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Anthony Tiziani
Workers were extremely nice and helpful. Furniture was nice at great prices. Kept our purchase for free until we were able to come pick it up. Highly recommend.
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claritza padilla
American freight was kind and respectful the minute I walked in and helped me get the best prices possible.....so thanks will be shopping here some more
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candy cobo
OMG. What an awesome experience. I love this place. Been here twice in the last 2 days. Great prices. Awesome staff. Im definitely coming back for me.
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Jared Baranyk
Prices service selection!!! This place can not be beat!!! I highly recommend this place to anyone looking for quality furniture and a reasonable price
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Eric Hartz
Came in for a black headboard- ended up buying a whole new black bedroom set for my sons room. Excellent customer service with friendly atmosphere!
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Alvina Lin
Went into the store to purchase a mattress. The employees were really nice. Helped me attach the mattress above my car. It was a very easy purchase.
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Wanda Orange
The people are her friendly. You can take your time with your payments. They work with you to give you exactly what you want. I love the store.
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maureen kamide
Ryan was incredibly helpful and made what would be a stressful experience into an easy one! Bought a sectional and am incredibly pleased!
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Ben Schwartz
Great people and great furniture. Everybody was extremely friendly and the prices are amazing. Definitely have to check this place out.
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Christa Gabriel
Great service, Shelby was very helpful and knowledgeable of inventory and pricing. Prices are extremely great, pleasantly surprised!
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Jaxi L
Jackie was awesome! She helped me persuade my husband to spend more than he wanted to on the mattress I wanted! Ladies! Talk to her!