Top Tomato Super Store

Category:	Supermarket
Address:	1071 Bay St, Staten Island, NY 10305, USA
Phone:	+1 718-816-1100
Site:	toptomatosuperstore.com
Rating:	3.7
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–8PM 7AM–8PM

Location

Photos 100

Reviews 14

Masha Medved

Horrible and rude management. I got a flyer in the mail advertising lamb chops on sale. We only found 2 pack available and asked if it would be possible to get more. The guy in the meat packing department told me that we can only get 2 packs, its the store policy. I argued because nothing indicated any kind of limitation in the paper or on the price tag. We were told to speak with the manager Frank. My husband went to find Frank, returned 2 minutes later saying that Frank said there is a limit of 2 packs per person. I still wanted to see its written anywhere, so I went to find Frank. I asked politely to please show me the written policy. Frank never stopped to talk to me, he was running through the store and I was following him. He refused to show me anything in writing, kept saying that its their store policy. I asked again to see the written policy. To which Frank replied "Yeah, Ill show it to you!" and left. He was rude and unreasonable. I wish somebody would teach him customer service. This is the first time ever Ive encountered such ridiculously rude management. I felt like I was back in the old country. I will never go to that store again until they change the management.

Alex Lambert

Ive been a regular customer of the Top Tomato Superstore for years. Always a good variety of fresh produce, meats, cheeses, great (although separate) seafood dept. With the closure of the nearby Waldbaums store, less than a year ago, Top Tomato has now become our place to go to, esp. for those, who are elderly and/or Disabled. The staff has always been very friendly and courteous, never an issue; ... until this morning. Ordered my regular San Daniele soppressata and capicola from the Deli dept., only to come home and find out a few hours later that both were not what I had ordered and always get from the store. The mistake was apparent. I went back to the store the next morning upon the very opening, to replace both items with no hassle, only to get mocked and laughed at by clearly junior staff. That was not appreciated. I understand, that some of us, customers, may not look like much, but at times, one needs to think about whats more important - a great reputation or only $6 worth of a mistake to admit that the store made.

Amber Cockey

Quaint mom-and-pop store almost. Good if you need to run in for one thing that are not too terribly particular about what you get. What do I mean by that? Well if you want to stop in for some fruit but youre not too terribly particular about what kind of fruit you get! Or if you are stopping in for something sweet but are not too terribly particular about what kind of sweet you are coming to get. I was seriously there 4xs in August and couldnt find lg marshmellows for Smores. I mean...who doesnt stock lg marshmellows, regardless of season? But in AUGUST??? Also, organics are random. I could find organic milk or organic bananas anytime. But never once organic apples. Makes no sense to me since I eat apple peels and I do not eat banana peels! Thats just an example. There are local baked goods, which is nice to see. The staff is sweet and helpful. They carry alcohol. They carry ice. They have a parking lot. These things earned the 4 stars.

Angela Fischetti

The store still has not...since opening put up something to block the sun from entering the store. Why? We dont know. The food spoils faster. All of the food. Except what is frozen. When the sun shines directly at the registers you cant see the screen. My friend bought a cake there and it was moldy. I bought ricotta to make lasagna...it was moldy not on top but at the bottom of the container...good thing i noticed it b4 i used it. Bottles of water and other drinks spoil in the hot sun. Plus you will save money on air conditioning....yay. My best friend stopped shopping there. And we wont get food poisoning. Your staff will be less irritated. And so will your customers. And you will save money on your perishables. Lots of pluses to putting something to block the sun. They have the film where you can see out but not see in. Thanks, Angela Fischetti

keymapper

Great for fresh produce at reasonable prices, also carries a lot of Italian specialty items. Always stocks fresh arugula, basil, and escarole virtually year round, and there are not many places even on Staten Italy where you can say that. Decent cheese and beer selections too. Come here for the fruits and vegetables and specialty items, not the limited selection of supermarket staples like paper products obviously. But overall, totally changed the neighborhood for the better when they opened some years back.

Beauty Horder

My bf and I always go to top tomato on the weekends and never had a problem until today. My bf was waiting to order at the deli section and the man just ignored him for over 5 min. My bf asked if it was open and the man said yes then walked away. As soon as my bf left the area this older gentleman went and got served within one min. My boyfriend then went back and got ignored again. I told him that this is rediculous and we just left. Im still confused as to why we were ignored.

Lady Ace

A small neighborhood grocery store with a deli and seafood counter. The prices are reasonable but I usually only shop here when they have sales otherwise most of the stuff you can get cheaper at Shoprite. The cashiers is usually very rude here and show no respect. They have a strict $15 (or $10) credit card minimum policy as well.

Karla Lovell

If you need to get a couple of things like milk,eggs, some vegtables its an ok place. If your stocking up your better off at a bigger place. Cons: bread is expired a lot of the time. Fruit and vegtables are the same. Parking is probably a total of 20 spaces.

Melanie Wahl

Small, horrible parking situation...but the mozzarella is good, they sell beet hummus, craft beers, and smoked mozz...sometimes they even have juniors cheesecake. The frozen food is not the best (check for expirations and if freezer burned).

Patrick Baisley

Bought cheese that had an expiration date one week prior to when i bought it, did not realize till i got home that day. Went back for refund and they denied me. Bread also moldy in cabinet. Stay away

Phil Casamento

Kitchen is very dirty. The prepared food in the out side refrigerator the dates are changed every three days. They keep it for 7day before throwing them out. I wouldnt feed my dog with there food.

mary smith

I love this store, everything is cheap . Fruits and vegetables are fresh. The foods at the deli are also delicious. The cashiers and the workers are also friendly.

Andrew Brown

Small store with mostly produce and other essentials when you dont have the time to make it out to a larger supermarket. Also has a small but decent beer selection.

Ebenezer A. Awolesi

Small, not to many choices to be referred to as a Super store. You will find mostly produce here. Dont expect too much from this store.