LensCrafters

Category:	Eye Care Center
Address:	2001 South Rd, Poughkeepsie, NY 12601, USA
Phone:	+1 845-296-0290
Site:	local.lenscrafters.com
Rating:	3
Working:	10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–6PM

Location

Photos 8

Reviews 7

Doug Morgan

I had an appointment for 10 AM on a Friday, and had taken the day off from work. I got to the store just before 10, and tje woman working there said none of the doctors were in yet. I asked if I should go get a coffee and come back, she said thats fine. I then got back to the store about 15 minutes later. She let me know the doctors are in. I went to the doctors counter and the woman told me I was late and she was booked and would not see me. I tried yelling her what happened, but she cut me off and said she was there at 9:50. No she was not. And she then said I would have to come back the next day, and here are the forms we need filled out. Since I was pissed off but not in a mood to explode that morning, I opted to leave and go somewhere else. Pearle Vision took me right in and was terrific. My mother was planning on going to Lens Crafters, but not now. Service is horrible. Tell a person to leave, come back, and then say theyre late and too bad? I posted this on their Facebook page and got a canned response from someone named Butch. I wonder if he works with Cassia? At least use a serious name.

A Private User

I would not waste your time scheduling an eye exam here. I made my appointment in advance and I still had to wait twenty minutes. After I was brought in and given the initial pre tests before seeing the docotor the woman told me that this doctor "doesnt do well with contact lenses" apparently he would not be able to give me a proper prescription. When I scheduled the appointment I told them I would be coming in for contact lenses so I am not sure why this issue was not addressed sooner or why this doctor is practicing if he does not know how to examine for contact lenses. I would not put your eye heatlh in jeaporady or waste your time with a doctor who does not know what he is doing!

Gregory Rose III

Not interested in seeing the doc here, but getting glasses here is the best around imho. I just stepped on my eyeglasses at 9:05pm, called the store to see in I could bring them to have them fixed. She looked up my information, (thank God I got the Insurance when I bought my frames last year...) checked to make sure the frames were in stock (they were) and I was at the store not 10 minutes later getting new frames for $27.03 (co-pay) I was out before they closed at 9:30. Lol, forget Zenni.

A Private User

I have consulted the doctors office in the Lens Crafters shop for last two years. Receptionist/manager at the doctors office is rude. She is in a negative discrete mood always. Ask for an appointment. No, Not today.. But no suggestions on possible dates, etc.. Feels like you are calling an office for benefits. With todays call I decided to quit the doctors office. Probably I will go the LC shop as I like the customer friendly assistants there.

Nicholas Barranco

First time ever going there, the manager greated me at the front door, went inside and talked to the person behind the counter. I explained that my lens popped out when the frame was bent when someone stepped on it in the pool. She quickly fixed the frame and put the lens back in no charge. Everyone was very nice and welcoming.

john tengco

The doctors office that is in this place has no concept of customer service (Rude reception and lack of customer courtesy).

Debra Hall

Store was clean. Frames were clean. Large selection. decent prices. I was very happy with the service.