Category: | Home Improvement Store |
Address: | 4 Cherry Hill Rd, New Paltz, NY 12561, USA |
Phone: | +1 845-255-8481 |
Site: | truevalue.com |
Rating: | 4.1 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 9AM–5PM |
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Robert Scialpi
I have been a familiar face to True Value Hardware in New Paltz since the year 2000, and a few months ago I had went over to True Value to rent a Floor Sander early in the morning, my partner who was suppose to produce a credit card over the phone was unreachable, so I had spoke with the owner, and I said, " can you rent me the sander, and I will leave you an open check, licence and my phone number so I can get where I need to be early in my day, and in the ten o;clock hour, I will call you with the credit card number. The owner replied, ah," well that sounds too shady, I can not do that, sorry".. The owner makes it very difficult for me to patronize his business especially when I have been a longtime customer, he could have accommodated me when I was in need especially knowing I have made many purchases there before..
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NewPaltz Review
This place is what a small town hardware store should be. It has an amazing selection of fasteners, and a great staff that knows what they are talking about. Its been a great resource for us in this town. We have noticed however that in the last year or so that the staff seems different, like there are problems on the home front? The manager is short, cold, and down right mean at times. Bad day? What happened? The staff openly talks about the tension from the "boss", and they all seem on edge and upset. Its weird because three years ago it was a well oiled machine, now everyone seems ready to jump out the window and into oncoming traffic...??? Hope its something easily fixed because this was a great store.
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Lisa P
Here you will find a great hardware store with old-fashioned service. I had a couple of issues with my sump pump, brought it in and Lou in plumbing fixed it for me--for just the cost of parts. I cant recommend them enough! Go here and youll never want to go to one of those big box stores again!
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Jennifer McDonald
TrueValue NP comes through again. Weve been renting heavy equipment with TV several times now. The equipment arrives on-time and in good repair. Lou does a great job making sure we know how to use it safely. Weve saved heaps by doing the work ourselves, and well keep using TV! Thanks!
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Warren Frankfort
My "go to" store for all my fix it needs at home and work. They are very friendly and willing to share their expertise. Neither my Husband or I am very handy, they never talk down to me when I have questions on how to tackle a home repair project. Trish Frankfort
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A Private User
They have everything Lowes does and their service is 10 times better and more knowledgeable.
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Randy Watson
great local hardware store. has a bit of everything in it and the people are great
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Keith Baxter
Extremely knowledgeable and friendly staff..also have tool rentals...
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Dapanpan Panda
Very helpful staff
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Philip Schillaci
My favorite
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Durwood Swart
Great service