Category: | Drug Store |
Address: | 1775 E Main St, Mohegan Lake, NY 10547, USA |
Phone: | +1 914-528-5159 |
Site: | cvs.com |
Rating: | 2.7 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
RI
Rich Kelly
Called ahead, they said they filled a prescription. Went to pick it up, they tell me they dont have it I have to go to the CVS peekskill. Go to Peekskill they say we have to pay cash as the Mohegan lake CVS already ran the prescription through our insurance, and that we can go back to CVS in Mohegan lake to get a refund for the difference. Back to Mohegan lake, they say oh not us peekskill will issue a refund we just spoke to them. My wife gave them another chance they filled a prescription for my infant son for anti seizure medication after a week long stay in the hospital for head trauma. He needs to get the madicine at 8 PM, I decide to read the instructions early, good thing, they didnt give me any measuring device for the .8 ml liquid dose, call up: "uh you should have been given a syrnge come back" we get there just before they close and dont l dont even get an apology. The people that work there could care less, except that would take too much effort. Avoid at all costs.
MA
Mary Cronin
The phamacists and pharmacy assistants are always a pleasure to deal with! Also I had an issue with printing holiday cards to this store after ordering them online. They cannot print to the "stationary" paper - the printers are jamming up (seems to be a problem at many of their stores from what I was told) and the employee called me 30 minutes after I placed the order to inform me of the issue but said she would call in the morning to find out if there was another store in the area that could do it. She called right after 9am the next day to say they could not either and that customer support would have to take it from there. While I"m not happy that my order may not be ready for Christmas, the service I got (informing me of the issue quickly and calling me back early the next day) was great and I was very appreciative of their efforts to help. Great service at this store.
JA
James Chetner
Pharmacy is efficient when there is an issue with the script, they will contact Dr to straighten it out and text you when all is good. You dont end up making numerous calls yourself. Cortlandt Manor location does not do this. Used them a few times in the past and always a nightmare! 1 bit of advice, always say you want to pick up your script a few hours before you actually need to. Also, weekday staff much better than weekend staff.
JA
Jaimie M
The store is smaller, but I am usually able to find what I am looking for. I never go there for anything more than a quick pick up for something that I need immediately. If I want to actually buy items other than a one off, I go to the CVS in Peekskill. Staff is not friendly or unfriendly, they are just there.
CO
Colleen Maher
The pharmacist did not fill my prescription correctly, then interfered with my provider. I ended up without medication that caused severe distress. I will never use this pharmacy again and warn others beware.
JO
John P
poor service from Pharmacy, no help from management either. Double check your prescriptions.
AN
Andy B
Very friendly and helpful staff
SE
Seth Mintz
Decent