Category: | Gift Shop |
Address: | 197 Atlantic Ave, Freeport, NY 11520, USA |
Phone: | +1 516-546-6000 |
Site: | ediblearrangements.com |
Rating: | 1 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM |
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A Private User
A lady with an accent JUST answered the phone. She was not helpful and absolutely rude on the phone. All I wanted to do was to confirm my order for delivery. I called and said "Im calling to see if an order I placed to be delivered is being delivered today." A simple "Yes, let me check that for you" would have been nice. (As I have been waiting all day without even showering!! LOL) Instead she sarcastically replied "If you placed an order to be delivered today, it will be delivered today!" (Even a huge retail 1800flowers has made mistakes in the past) I told her that she didnt have to sound so snotty, she responded with "Im not being snotty, Im answering your question." I have never been spoken to like that from a store clerk. She could have just simply checked to see if what I paid for was on its way..... There are so many other E.A in the surrounding neighborhood. Dont go to this one. We, as paying customers deserve good customer service.
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Nirtz Pierre
Im for one to help out black businesses, and friends know this! This was absurd, I wanted my money back she denied me! So, I ordered from Rockville Centre. Not only did it get there before the original order, the woman there gave me the number to get money back! Not even with a star!
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kirk johnson
HORRIBLE SERVICE... DO NOT ORDER DURING MAJOR HOLIDAYS!!! YOU WILL NOT GET YOUR ITEM WITHIN A REASONABLE TIME FOR THE RECIPIENT TO ENJOY THE DAY. DELIVERY TIMES CAN BE AS LATE 9PM AND USUALLY WILL COME IN THE EVENING WHEN OCCASION IS PRETTY MUCH OVER....
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VICTOR MORONTA
THIS WILL BE LAST TIME I ORDER. THEY NEVER SEND THE ORDER FOR THE BIRTHDAY PERSON ON TOP OF THAT THEY COULDNT CALL ME TO VERIFIED IF ANYTHING WAS WRONG VERY BAD CUSTOMER SERVICE