Category: | Book Store |
Address: | 235 Daniel Webster Hwy, Nashua, NH 03060, USA |
Phone: | +1 603-888-0533 |
Site: | barnesandnoble.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–11PM 9AM–11PM 10AM–9PM |
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Kait Istnick
I went in with a little bit of lunch and bought a drink from the Starbucks cafe. I went to sit down and sifle through my course work because I had work in an hour and wanted to get some schoolwork organized. A woman who was working for the Starbucks cafe then proceeded to walk over to the tiny table while I was drinking and eating with paperwork next to that, enjoying the nice atmosphere, saying "you cannot eat outside brands here." And that management is really cracking down on people eating things from other places because it was "actually a restaurant." The fact that I didnt feel welcome to enjoy what I just bought from their CAFE where I had planned to do my work was frustrating. I had to pick up my things and leave to go to chipotles because they could care less if I were drinking Starbucks in their RESTAURANT. It wasnt so much the fact that I had to leave and be interupted in my busy schedule as it was that this lady was very rude and made it seem like I was just plain dumb. I think it was preposterous and they just lost a customer.
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A Private User
I purchased a foreign language book with audio yesterday. Before I gave the cashier my card, I asked her if I would be able to return the item if it wasnt what I needed. The cashier stated that she didnt believe it would be a problem. I went today to return it after I was able to look over the lesson plans, and knew it wasnt going to be helpful and suit my learning style. When I arrived, the cashier signed off on the return and called the shift manager over. She then told me that on certain occasions they will accept these back, IE: if they are purchased within a day of return. I told her that this was the case for me and my situation. She refused to refund my money after I explained that Id been told that I should be able to. I will be going to Borders from now on, and will not purchase anything from them again.
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Timothy Bosch
Great place to meet and work with others. Some of their sales result in good prices. Beware that they DO NOT MATCH THEIR OWN WEBSITE PRICES. Their mobile website buries the in store price, but if you go to the store dont be surprised to find a different price than what is online. Teachers ... dont forget to sign up for you teacher discount.
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Bryn Dews
Great sales. Very comfortable. Nice helpful staff. Sometimes tough to get attention with Nooks when store is busy. They need a better way to let customer know how to get some help at that counter. One can stand there for 10 minutes. No Bell or sign directing one to queue at the information desk instead.
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AJ W
Friendly staff, traditional old fashioned warm and welcoming lounge to just hang out in and even people watch. I remember B&N from the time I was a young adult. Have never really disappointed me. Never diasappear, B&N, I dont care if internet is replacing you, just refuse to go because you are awesome.
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Grace Li
Their service is as slow as a 80-years old lady. Their atitudes are rude and cold. They charged me more than the list price. I needed to talk to 3 three persons to get my money back. The cashier lady was acting like it was totally my fault. Will never come back again or recommended to any friends.
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Michael Jordan
Excellent customer service! Very friendly atmosphere. A good place to have a cup of coffee and check out a few books, relax! One of my absolute favorite stores! The wifi is excellent as well. Also a wonderful place to network and meet others who have the same interests! All around 5 stars!
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A Private User
terrible. Waited for 45 mins jn the nook area, asked for help and then a new person came and the attendant started helping that person. Totally unprofessional. This costed them a customer who was ready to buy $350 worth of nook products tonight, not to mention all of my future purchases.
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Photography By TeeTee
My daughter and I really enjoy visiting this store. It always has a great collection of books and toys. The toys are a lil pricey so we have to moderate. It has a great atmosphere and is an enjoyable shopping experience. I will def return to find more adventures with my daughter.
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Dino Romano
Great location. Excellent cafe with a good pastry selection. The only damning thing about this, or any other Barnes & Noble is the God awful, and too loud background music they play. Not enough comfortable seating for reading either. But, still, a great stop if you love books.
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A Private User
Horrendous experience. Pre-ordered a book for delivery. They mailed it 14 days after it was available in stores. Never doing business with them again. Customer service just quotes back policy without thinking about the practice. Rather do business with amazon.
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Elaina B
I only shopped here because I had a gift card. Its too expensive. I bought a paperback of Lord of the Flies and it was $10. This particular location is nice: one floor, cafe, etc. Its just too pricey for me and they always try to get you to buy a membership.
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Jonathan Borrero
Went there looking for an anime figure and turns out that they have a lot more that what i was expecting, like dragon ball z collectibles that it would take months to get from japan.
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Philip Kasten
Great place to browse for books, music and movies. Roomy, quiet, comfortable. Cafe. Can take your time browsing. Only problem is that they dont price match their own online store.
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Kim Dale
Love this place. Generally always have what you need but checkout line is always long and very slow. Took me 30 minutes to check out on Saturday which is ridiculous and annoying
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Andrew Sylvia
Great ambiance. Fewer books than in the old days, but I get that things are changing. More comfy chairs in the periodicals section would be nice, otherwise, cant complain.
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Marylene Ruiz
I always love it at Barnes and Nobles. Great staff, lots to choose from and a fabulous cafe. Many regulars there too, so its like a social gathering every time Im there.
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Ashley Feely
We love Barnes and Noble! Every Saturday we come to story time and they provide a small project for the kids after. The cafe is also wonderful and cozy.
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Alex Gustafson
Good B&N store. Large. Cafe is usually crowded on weekends and evenings. Staff are friendly and helpful. Check prices vs Amazon before buying, though!
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iambigsteveo
I dont do much reading but my wife does and we also read stories to our son and they have a great selection of books for her and for him.
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Margaret Pangburn
More toys than books, but would probably be the place to go for gift shopping for kids. Mediocre selection of sci-fi and fantasy.
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Katie Mascaro
Could spend forever in here, its cozy and there are countless things to look at. The added Starbucks is always a plus too
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Oleg Burakov
If you want some new books - its your place. Huge choice of the different books and no taxes (because of NH state)
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Geoffrey Feldman
Good suburban member of chain. Helpful staff especially nook sales. Burlington MA has more selection of books
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Leona Whitney
I love this store. The whole family likes to wander around. We all find our books and meet in the cafe!
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Aaron Grincewicz
The membership is definitely worth the price. Big selection of books, movies, music and other stuff.
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Stephanie Thomas
Love having a cup of coffee and perusing the books! Always clean, helpful staff. Relaxing atmosphere.