GameStop

Category:	Video Game Store
Address:	9203 E State Rte 350, Raytown, MO 64133, USA
Phone:	+1 816-358-0197
Site:	gamestop.com
Rating:	4.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 27

Reviews 32

Michelle Gibbs

Ive never seen a bigger mess in my life! To be un-named this locations gamestop manager(s) is just outright rude. They are condescending to their employees in front of customers, they are even more condescending to their customers in front of employees and other customers. I dont know how many times Ive seen it or have been a victim of this, but if I had a penny.... lol Then when something should be done it doesnt get done properly because the franchize cant lose someone or doesnt want to train someone else. I get it, being a manager of a particular store is very stressful and I understand that people have their good days and their bad days but when you act like that every time a recurring customer is in your store then maybe something should be checked on. What is even worse is when there are multiple people saying the same thing. Its not just this location, Independence has a manager who is like that who Ive personally seen chase someone out of their store, hoped in their car and followed the customer....The Westport branch Ive seen the same type of attitude.

Ronelle Cook

I have recently recieved horrible customer service at this location. I do not know of the employees name for she did not want to share. She argued with me as I wanted cash back instead of store credit for a returned game. It is very possible that ive mistakenly answered yes to her question about wanting to recieve store credit, yet in this 100 degree weather, I exclaimed how i could have made a mistake; yet, she continued to inform me that the process to cancel the transaction was very intricate. Her attitude is what prompted me to write this review. All in all, I love Gamestop and will continue to be a valued customer, but ill have to change stores to avoid that particular treatment. As she has stated, she does not give out her name but did inform me that the store number was #7661. Today, Thursday the 21st, around 4 pm. Thank you

Bob Jones

I give it 4 stars. All in all this is a great store. I only have one complaint. This seems to be the only gamestop where i continuously keep getting handed "new" open games because the case needed displayed. However once a game is opened and has fingerprints on it its used. Im not paying full price for a used Game. Also there has been 2 games Ive bought just for the DLC and the codes didnt work. Im not asking for a discount I just ask when they have a sale on a new game they should make sure its stocked. And not with just the open disc

Daniel Wilburn

Awesome selection and great customer service, although they need to have at least two cashiers even on Sunday. The service could be better and faster, all gamers want to get a new game, pay for it and hurry back to play it ... Not wait. Just a suggestion.

Larry Cooper

The staff was very polite, knowledgable about the products, have me advise abiutbthe video game and attempted to save me money and time. Ill definetly go back to this location.

Ashley Grigsby

This is one of my favorite gamestops out there. The only thing that sucks about it is the fact they usually have only one person working at any given time.

THUNDAxBEAR

I love this location, the employees have always treated me with respect and helpful seevice since before i was a regular there.

Jasen Thomas

Always get my games from this store. The Manager Ashley is awesome, as well as the other employees that work there.

Tiereny Thomas

I felt rushed. The staff was not patient allowing my family to shop. We felt very rushed to make a purchase

Dakota Drumheller

They do not take ps3 games no more but they still have the game I have on there shelf from yesterday

R.C. ENTERTAINMENT

Always friendly & products are up to date & also in stock. The staff is knowledgeable & helpful.

Kevin Boessen

Its a fun store with people who know about games and they dont presher you to buy anything