AutoZone

Related:	orylees
Category:	Auto Parts Store
Address:	934 E Auburn Rd, Rochester Hills, MI 48307, USA
Phone:	+1 248-844-2993
Site:	autozone.com
Rating:	4.1
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–8PM

Location

Photos 20

Reviews 25

rysn sinclsir

Called auto zone today to get a cam sensor mine has oil leaking out of the connector but the car still ran good. After installing the autozone sensor it would not start I called auto zone and was told that I must have done so thing wrong and that they test all there parts before selling them. I reinstalled the original sensor now the car starts and runs fine. So I called them again and got put on hold for 26 minutes only to have the parts counter person argue with me about it lets see Im a master ASE AUTO AND TRUCK TECH I HAVE BEN IN THE BUSINESS FOR OVER 20 YEARS AND YOU A PARTS SALES PERSON ARE GOING TO TELL ME HOW TO DO MY JOB??? If you were qualified to repair cars than what are you doing selling parts? save your self time and money buy your parts across the street

Mrs Atwood

This is absolutely the worse autozone around! First they are sooo uneducated and lazy workers! Todays manager was rude as hell!!! We come in for whipper blades for them to sit and giggle and say they dont carry it only the Chevy dealer will have them they said. So we went right across the street to OReillys and gave them our business! By the way they had the whipper blades they we could apparently ONLY pick up at a Chevy Dealer!! So dont go here go to OReillys across the street their customer service was way more better!!!! The best part about our service at OReillys is as we sat in line for the blades AutoZone calls asking about the blades we requested. Now that was hilarious!!! Thank you OReillys!!!

Keith lemon

Went in to get my battery tested and he tells me he cant, to go to oreillys! I say ok, and have him look up my battery, it was empty in the store, just two associates and me, he shows me the battery, I ask if he can install it, he says they dont have time... They didnt close for another 3 hours... And I was the only customer. So I did what he said, I went to oreillys. They took $20 off the optima red top I bought to price match autozone, installed it for me, and didnt charge me for the anti-corrosion grease for the terminals. I have had a lot of good experiences with the van dyke autozone, however, this store is a joke in terms of customer service

Faith Irons

Normally I love AutoZone, but not this one. I got accused by the store manager for trying to swap out rear rotors that did not come from them. I ONLY buy from AutoZone. Even stated that the more expensive rotors dont rust when in fact they do. I have them on the front of my vehicle which he first assumed they were. He talked down to me the whole visit until he realized he was wrong. I will never shop at this store again.

A Private User

Went in to get some brake pads for my 99 grand prix and these guys gave me everything I needed for the job. I havent done brakes very much at all and they had no problem helping me out and letting me know everything I needed to do the job the right way. Definitely made me a customer for life. The Oreillys across the road was no comparison to the quality service I got at autozone.

Dale Fairman

Call to get a price on something, a air filter. They couldnt tell me the model or price. I had to look up myself and call them back to get the price they didnt have one. Called OReillys they gave me the model a price and I can get it in a few hours.

Chuck Hill

These guys have helped me out a few times since they opened this store and today Derek went above what I expected even changing a headlamp for me, Thanks!

Steve Govern

People are always helpful here. Can get better prices online somewhere, but its convenient.

Sheereen Syed

Employees are awesome! Theyre super friendly, helpful, patient and knowledgeable

Steve Bolday

Great prices on most items and the service is always amazing!

Susan Ware

Customer service is great, friendly and helpful

John Bucia

Great knowledgeable staff. Always on task.

Joseph Kharsa

very good place and good customer service