Office Depot
| Category: | Office Supply Store |
| Address: | 21110 Greenfield Rd, Oak Park, MI 48237, USA |
| Phone: | +1 248-968-2485 |
| Site: | officedepot.com |
| Rating: | 3.4 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM |
Location
Photos 56
Reviews 50
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Kendra Phillips
Customer service was poor. Had to stand in line at cashier stand to get info about products on the floor. Later, after going home with the $70 box of ink cartridges for the printer I purchased there, I found I had the wrong cartridges. I purchased the ones I was told went with the printer. In attempting to return them I was told there was a no return policy on opened computer supplies. Was told the policy was posted so I should have known I couldnt make the return. The posted policy was written on the back of the receipt in small print. My complaint that the incorrect purchase was their mistake was not given any consideration, not even by the manager. It was my problem and became my loss.
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Christopher Hite
I went here to pick up some supplies for our office, pens, copy paper, etc. They had all the supplies I needed, but when I tried to ask for help from one of the older cashiers, she was rude and condescending to me. Like it was an inconvenience to do her job because she was too busy talking to another employee about her weekend. If you are in a must need situation, they will have your supplies to be sure. But the customer service here is abysmal, if you have the time, Google a different location and go there instead.
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Jay Bannerboy
Convenient location and had some decent items ($) but its still an expensive place. Even brought to their attention that a couple of the low end merchandise sold for less in other places. they acknowledged this with an agreement that they price match, but only if the item was an advertised, documented, (have to bring in a flyer) for them to consider it. i.e. pencil case $1 at every dollar store, Meijers, Ollies, and CVS in town. Theirs: $2. Ok, so definitely select what you buy and price shop elsewhere.
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Alicia Williams
The representative who helped me was Nate. He was very helpful, even found discounts for me on top of discounts. The atmosphere is really down, makes you wanna hurry and leave. Maybe they should invest in playing music throughout the store while people shop, add some color to the place. I appreciate the extra extent Nate went to make my visit great and make everything I need fit in my budget.
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Victor BROWN
nothing at all. Worst customer service Ive every had. This experience was ridiculous!!! Came into the store looking for a jump drive,a simple jump drive, saw only two associates both having personal phone conversations looked directly into my eyes and said or did Nothing. Absolutely not one thing. I know I was the proverbial deer in the head lights. SMH
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T Harris
Went there 3 weeks ago and customer service was horrible. I waited in line 20-30 minutes checking out and the cashier complained about being the only one "working". The other associates were working the floor like they were supposed to, but had she called for backup, Im sure they would have opened other registers to help relieve.
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Zilphia Martin
This place is scary at night, if you must go... only go during the day time ! The store itself looks like it is going out of business, very poor inventory, always appears to be 1/3 stocked, the staff are ok (all 3 of them) and there are non lights in the parking lot!!!!
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Erica Marcum
There was barely anyone working in the store to assist customers. I was looking for a desk for my home office and had to go and ask the cashier to send someone over to help me. I shouldve went to Staples instead.
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Anjelica Perry
I used to go to the store all the time and like it to make copies but today when my mom went up there to run copies this lady misplaced my sons Social Security card and now they cant find it nowhere
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Jenifer Johnson
Regular Office Depot. Good stuff, high prices. The staff is usually pretty standoff-ish. The person ringing up didnt smile or exude any form of pleasantries. Clean and organized store though.
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A Private User
Great service. I brought in an order that was beyond their binding spec. Nevertheless, Carole was persistent and figured out how to do it, spending about 45 minutes on my small $20 order!
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regina regina
Great clearance items just dont try to find an employee to help you. They have just about everything you would need for office and school. A little priceyer than most.
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Harriett Fry
Great personnel, very helpful and well informed. However, your store needs improvement and upgrade to look more like your other locations in suburbs farther out!
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Karin Fowler
I love Office Depot and the employees - all the way from the managers all the way down the store is always clean someone with a small group she ready to help you
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duane dogsdayout
echoing what other reviews have said about the atmosphere. the lines at copy center are ALWAYS long and its just a tiring atmosphere that makes you glad to leave
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Irene Walker
Its an office depot, it has all your basic office supplies. I found the service to be less than stellar. Long lines, unhelpful staff.
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Shantae Moseley
No one is every at site-to-store pick up. I always have to wonder the store until I find a staff member to help me at site to store.
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Anthony Sherry
Some of the most helpful employees Ive encountered but seems like they are short staffed and not very clean on the outside.
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Jerry Haynes
Customer service was horrible..Then tried to call and was on hold forever.....Please close this store corporate heads
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Lolita Warren
Employees are knowledgeable about their products. They are friendly and profesdional. This is a great location
YO
Yolanda Smith Charles
Convenient to my location, usually has the product I need. Lines are slow at times. Staff is helpful.
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Quintin Slater
Good clean store. All employees were very helpful and greeted me . Checked on me periodically
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Jennifer Anne Northern
Close to home, good deals,little expensive.Lack some art suplirs for artist and architects
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Byron Gaskins
Was surprised of the great support and the range of products. Will continue to shop there.
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Deedria Gissantaner
very time i call or go to this store i have trouble i will not go back to this store.
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Keith J White
An ok office supply place. Not alot of customer assistance on the floor however.
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Gwendolyn Johnson
Great place for office and school supplies and other office materials as well.
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Rochelle Green
I found what I needed here. They could use more help though. But overall ok.
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Wayne the Iron bender
I dread going here because the cashiers are slow as malasses Im January .
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Omar Deadwilder
The staff was helpful as i needed something printed & laminated quickly.
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stephanie Cicao
Got charged for someone elses copies but they fixed it pretty quickly.
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Bj Matson
The people are very kind. They did a return with no problems at all.
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Emma Johanon
Short staffed and cashiers let customer cut in front of you.
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Stacy Kendrick
Customer service sucks! And they are absolutely the slowest.
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Dave Stacks
They need more help I had to wait 30 minutes for a return
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KEIAUHN MACK
Very helpful staff not at all crowded and great prices
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Doorstep Printing
There was a entire section with no employees in it.
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Trixy Hall
Surprised this store is still opened. Always empty.
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Gregg Homan
They have a good cross section of office projects.
MI
Michelle Broughton
Everything for school supplies are on sale now!
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Shaun Washington
They alright nothing spectacular about the place.
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Crystal Little
Very courteous staff helped me with my cartridges
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dawnie ludwig
Good service great selection and clean store.
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Darlene Hughes
Love the store and management always helpful
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jeffrey eddy
I wait in line forever each time I shop here
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Bill Moe
Just what I need to get in the nick of time
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John Bill
People there are professional and helpful.
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Al Stone
Honored all coupons service was excellent
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Gerald Mayes
Slow service looks like a garage sale
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sterl
Expensive to me again amazon is better
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