Category: | Beauty Supply Store |
Address: | 28489 Five Mile Road, Livonia, MI 48154, USA |
Phone: | +1 734-513-8796 |
Site: | stores.cosmoprofbeauty.com |
Rating: | 4 |
Working: | 8:30AM–7PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–4PM 12–4PM |
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Allyson C
There were probably 3 or 4 women in the store doing nothing but unboxing items, even though the store was dead. We asked one woman if two different products were in stock in the back of the store, being that there was none stocked up front. The woman we asked "checked" for approx. 5 secs before shortly stating there wasnt any of the product we were looking for (even though they clearly had just gotten a shipment of a lot of items that it took multiple workers to do, that 1 or 2 people could typically handle in such a tiny store) We asked a different woman to show us toner, and she proceeded to lead us to hair color- not toners. All throughout the visit we werent asked if we needed assistance, the workers kept lugging boxes right night to us as if we were in their way. Very uncomfortable. They should focus more on friendly and helpful customer service, and not so much stocking things that theyll probably just claim they are out of anyway, based on laziness to actually look.
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Kevin Camilleri
My mother has a license for hairdressing and we went here one morning to pick up beauty products for one of my mothers friends. Although the store is small, it has a decent selection of a variety of beauty supplies. Theres not much appeal, though--it looks identical to the average beauty supply store without much decoration, plus it was a little run-down and there was one safety concern I noted (shopping carts were blocking an emergency exit in the back). There was probably only one employee in the store at the time (and we were also the only customers being served at the time as well), but she did a grand job of helping us look for stuff to buy. Her attitude and impression is one not to look past at--shes very charming.
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A Private User
The manager and atleast one other employee of the 5mile Cosmoprof are horrible business people. They are total B****s! The owner of my salon went in to order products. They needed to be sure who he was so they called the salon to check(which is understandable). He bought & payed for products. He then ordered more products but when he went in to pick them up they wouldnt let him buy them without a card. They were very rude and not accomodating at all in helping him out with his purchase. They have definitely lost our business!
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A Private User
Great place the people are always friendly and helpful
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John Edward
Very helpful professional beauty supply.