AutoZone

Category:	Auto Parts Store
Address:	450 Arsenal St, Watertown, MA 02472, USA
Phone:	+1 617-926-1414
Site:	autozone.com
Rating:	3.7
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–8PM 8:30AM–8PM

Location

Photos 10

Reviews 34

N. Chueahong

I usually visit this location because staff here is very Friendly. They have a good knowledge about car. Especially a young Guy. One day I went there to buy windshield Cleaning. I was about to pay one product but young guy tell me that he Brough it and it was a bad product and he didnt recommend. He recommended me to buy another one Instead. It is not good idea to say that the product is good or Bad. However as a customers point of View, I like It. He tells me the True. He might not be a good sales associate who can increase sales but he already done something to make customer like me would like to come back to the Store.

Mike DelRose Jr.

I left my car in my driveway during a business trip and of course the leaves that fell on the car stained my entire hood. As someone who tries to take care of his possessions with no actual handy skills what-so-ever I headed to autozone. Instead of forcing me to purchase a product, the two gentlemen at the service counter let me try a chemical cleaning. It didnt work, I ended up purchasing a different cleaner that worked really well. Two car-washes couldnt remove the stains but these guys saved me about $100 for a detail. Thank you guys for being so helpful. Its much appreciated.

Dino Rowan Traite

Horrible customer service. I asked to utilize the free OBD reader/check engine light code and the guy acted like I was being the hugest inconvenience to walk the thirty feet to my car. On his phone the whole time, being super dismissive. Come on man, I used to work in customer service as well and I get that you might be having a poor day, but thats absolutely no way to treat a customer, and a sure fire way to put a dent in their day.

A Private User

Brought in an exchange from another Autozone. There were some discounts involved and they had difficulty processing the transaction. The numbers didnt match up and instead of explaining the transaction, they just hope you wont question it and go on your way. Came across extremely indifferent with no customer service skills. Obviously doesnt bother them that they send customers off to competitors.

VLADIMIR FEDOROV

Manager ROBERT S. is very bad and rude person. Even dont try to talk Him. Very disrespectful and not helpful at all. I came to bay a battery and this MANAGER telling me : Im not gonna sell U if U not gonna buy lubricant!!! What F.....??? I need just battery. Put your lubricant in your ass

Steven Riendeau

I needed plugs and cables for a BMW and a week later and 3 hours of driving to and from they only ordered 1 of the 6 I needed. Spent the extra money and bought directly from BMW

Christophe Leroy

The shop assistant told me that they dont sell distilled water, fine, but he had to justify that it is more dangerous than adding acid. Is this guy on acid?

Mendez Gloria

Great customer service. Emil came out and helped me change the low beam light bulbs in the car. He 100% did not have to and was extremely nice about it.

Devin Cole

One of the cashiers came out and helped me put new wipers on the car. He 100% did not have to and was extremely nice about it. Wish Id gotten his name.

Eric Nguyen

Super helpful. Sold me a tail light and even installed on the spot. Also scanned my diagnostic for free and advised me on repairs.

Heath Dill

Staff were friendly, prompt, and helpful. Ignore the 3 year old negative reviews. This place is just fine.

Trang Nguyen

Maybe this was a one off, but we came 30 minutes after the opening time and no one was there. Very strange!

A Private User

Its OK - prices are on the high side compared to mail/web order, but its convenient, and is open until 9pm.

Nicolai Cauchy

Nice people helpful for finding challenging parts (Skip, Manager; Emil, Assist. Manager)

R Evans

Had a good variety of car accessories and I found what I was looking for each visit