Category: | Auto Parts Store |
Address: | 1092 Southern Artery, Quincy, MA 02169, USA |
Phone: | +1 617-328-1101 |
Site: | autozone.com |
Rating: | 4.4 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8:30AM–7PM |
SI
Simon
This is review specifically towards Russell Thompson, the store manager, for his incompetence and his attitude. When we were coming up to the counter, this scumbag was on his phone texting and told one of the other staff members to handle it. So fine, we talked to the other staff and wanted to swap the part because it was sold to us all scratched up and it was covered under warranty. This scumbag started blaming us for the scratches even after we told him we didnt even install it yet. And basically kept calling us liars. Were like what the hell is with this fool. The part is covered under warranty no matter what, theres no reason for us to lie. With his crappy attitude and definitely poor managing skills. Not only was the part scratched up, it was the only part in the store, so we had to go to another branch to get the part. All the other staff are nice and civil, but that guy is a piece of trash. Please fire the scumbag.
PA
Paul H
This location is great. The staff is extremely helpful. I dont know the guys name but he has been there every time and helped me. He remembered my truck and my issue after not being in for a few months. He seemed just happy to hear I was working on the problem and was getting close to a solution. Learned quite a bit from this guy just asking for simple tips and diagnostic techniques.
AY
Ayahna S.
The guys there were super helpful, thank you for making shopping for my car battery easy. I will return here for any future car accessories.
SA
Saturn 5 Home Services LLC
Thank you Chris for all your help today. You are a great example of above and beyond customer service. Keep up the good work.
MA
Maggi Budd
AMAZING customer service and awesome team work that truly helped make a stressful situation almost pleasant!
JA
Janardankumar Thakar
I bought head light bulb and they helped me to replace it without any extra charge
CA
Cassy L
Super helpful employees and gave me an estimate on parts no pressure to buy
CH
chris k
Great customer service , willing to help with installs and great prices
EL
Ely Silverio
Rápido no atendimento
KE
Ken Kuban
Pretty good prices, but very little parking
D.
D.J. P
Friendly staff. Very helpful. Good prices
AL
alcione sampson
The people is very professional
JA
Jack Monahan
Helpful and friendly staff
KE
Ken Sandefer
I got basic service here
CL
Clayton Smalley
Very helpful employees
TA
Tadd Gobert
Good customer service
PA
Patrick Ryan
Car care products
KA
ka Mat
Has spare parts
JU
Justin John
Very nice staff
ST
Stephen Mungai
Good service