Computer Works

Category:	Computer Repair Service
Address:	126 Northampton St, Easthampton, MA 01027, USA
Phone:	+1 413-203-5730
Site:	computerworksma.com
Rating:	4.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM

Location

Photos 66

Reviews 7

Abigail Jackson

I had a wonderful experience here. The service was remarkable, they knew what they were doing, and they saved me from getting really ripped off. For the backstory, the power button on my laptop suddenly stopped working. I initially brought my computer to Best Buys Geek squad because I was unaware of Computer Works. At Best Buy I waited for half and hour, only to have my computer taken into a back room buy some guy for 20 minutes while I waited. When it was brought back to me I was told there was a problem with my motherboard, my charger had stopped working, and that it would be $300-400 dollars to repair it and additional fees for them to transfer my data "so why not just get a new computer". Hearing this I became extremely mad and told him that I would have to think about it. After a brief google search I found Computer Works. I brought my computer there, told them the problem I was having with my power button, and what I had been told to me at Best Buy. They were very encouraging and told me they would look at my computer and have it back to me the next day. I was called later that night saying the issue with my button had been fixed, my motherboard and charger were fine, and that I could come in tomorrow to pick up my computer (on a Sunday no less!). I paid a very fair price for everything (less than $50) and got much better service. They took the time to explain what the issue with my button had been and really helped me. From now on I will be coming here with all of my computer needs instead of Best Buy, and so will my family.

Victoria Munroe

I had called for an appointment and had one scheduled. The man I spoke to told me he could help remove the viruses from my sons computer and teach him how to prevent getting viruses. When we showed up, the man behind the counter was not able to help us and said there were two other guys who we probably made the appointment with. I asked him to call those people and see if they were coming. No one responded back to him. He tried his best to help my son and we waited for 35 minutes. One of the other "guys" showed up and also didnt know anything about our appointment. He said we should leave the computer and it would cost $99 to remove the viruses. When I asked him how we could prevent viruses in the future, he said, "Be careful." I explained that my son didnt know how to "be careful" and asked if he could explain that. He couldt and just said that you learn from experience. I was thoroughly unimpressed with my experience at this store. It also shared a space with someone who sells candles and the small was very strong. Not organized and not helpful.

Rene Pellissier

Hi Wes and Emmett What a great surprise today to receive word that you were able to get me a new Windows Surface. You just made my day after I had given up that my Surface will ever surface again. You made a promise to me and you saw that through to the end. Well done guys, you have my vote. Thanks, I am a very happy customer indeed. Rene

Mitchell Carson

They answered a lot of computer questions for me and they were an absolutely fantastic help. They even took an old PC I didnt want. Best computer place around the Northampton area!

charles worpek

Lots of great inventory available same day for those cant wait for shipping situations. Owner seems very competent and informed which is rare for me to find in local shops.

CRU FRO

A very quality and helpful store.

Rain Jewett

Great service, no place better.