Category: | Gas Station |
Address: | 18001 Mateny Rd, Germantown, MD 20874, USA |
Phone: | +1 301-515-8704 |
Site: | sunoco.com |
Rating: | 1.3 |
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Layla Mogh
I used to love going to this repair shop; the employees were knowledgeable and so friendly! They recently changed ownership and staff, but I thought I would give them a try since the location is so convenient, so I took my car in for a routine oil change. The mechanic gave me a list of about $1,400 worth of other issues he found—there was a leak in the oil pan (which I had noticed but thought it was minor) and the check engine light wouldn’t turn off (an issue that I told him the car dealership itself couldn’t fix and said wasn’t really a problem), among other things. I didn’t think anything was very urgent, but the district manager of the shop guaranteed the repairs for at least a year, so I told them to go ahead. One week later, the oil leak had gotten worse and the check engine light was back on. I tried to get in touch with the district manager, but after repeated calls and leaving my number at the desk, I still didn’t hear back. I took my car back to be repaired again. When I picked it up the second time, my car made a strange rattling noise when I accelerated. I went right back to the shop and the mechanic worked on it for half an hour and offered me a quick test drive to let me check if it was okay. I tried to ask what he thought had happened, he said we should make sure it was fixed, then he’d explain. So I drove around for about ten minutes and went back to get an explanation on what had happened, but I found that the mechanic and the cashier had locked up for the night and gone home. Weeks later, the leak still hasn’t been fixed and I have yet to hear back from the distract manager about his false promises. I have wasted entirely too much time and money at this shop. Nothing will convince me to return, and I recommend you save yourself the frustration and find another shop.
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Greg Foulds
Brought my car in because it was leaking a little coolant, and I couldnt figure out where it was coming from. They diagnosed the problem as a leak in the heater core, and when I got the car back the leak was gone. I took it back in a few days later because my heat no longer worked and they told me that they couldnt find the exact location of the leak either, so they bypassed the heater core altogether.
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Laila EssallamiUn
I HAVE TRIED THIS SHOP PREVIOUSLY AND I WAS VERY UNHAPPY BUT I HEARD A NEW OWNER TOOK OVER AND I TRIED HIM THIS PAST SATURDAY AND WAS EXTREMELY SATISFIED VERY HELPFUL AND KNOWLEDGEABLE HIS PRICES ARE GREAT ..I WILL RECOMMEND ANYBODY TO THIS SHOP.
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Kala Roy
I highly recommend this place to anybody that needs work on their car the new owner is extremely professional knows what he is doing and best of all he is very honest .
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Ashell Fernando
Charging credit card extra! Use cash or go to clopper rd just half mile up the road 7-11 gas station. Sunoco is BS.
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Patrick Wu
What kind of gas station closes so early / opens so late??