Related: | xhibition store |
Category: | Sign Shop |
Address: | 312 W Lombard St, Baltimore, MD 21201, USA |
Phone: | +1 410-468-3278 |
Site: | fastsigns.com |
Rating: | 4.7 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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colin hance
Awful! I had a last minute opportunity to promote my new business at a big event . I asked them to print my logo on a 3 foot tall 5 foot wide banner. We went back and forth several times on the phone throughout the afternoon to make sure they had it correct. I sent an employee to pick up the banner and it was printed completely wrong . They printed my logo horizontal on a vertical banner with a third of the banner left empty. It is completely unusable and we missed out on a very good opportunity as a result. On top of that they laughed at my frustration and told me they do it like that all the time. They refused to contact the manager until I began to make a scene.when I finally did speak with the manager he asked if I was shown a proof, as though it was my fault after all. When i informed him I was never shown a proof he began to backtrack and tell me they didnt have time to show me the proof because I rushed them. Then he told me to take him to court.This place is terrible and the staff is a joke. Do your self a favor and scroll down to the next sign shop on google.worst customer service Ive encountered in a while.
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Funmi Fadina
Worst service/treatment in my entire life ever! Went to order a wall sign after much back and forth via email, with no headway. Bob, who didnt take his time to verify facts, checked our business location online and saw we had a banner and door sign done. He was upset that order wasnt given to him, and TOLD me wasnt willing to do our wall sign this time! "I went there 3 times"! Shocked at his behavior, I informed him I had driven over 1 hour in traffic to get to their office. He said "well thats why we have phones!" I left In absolute shock and annoyance. Their Manager/Owner never called me back and worst of all, the signs Bob got jealous about were actually done by his office! But I will never be back there. If you want to be treated fairly and respectfully, free from hateful insensitivity, go somewhere else. No one will make things right if anything goes wrong, or a staff is is totally out of order!!
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Elana Webb
Highly recommend! I am a sculptor, and went in to see Tony (the owner) a few days before my first solo exhibition at a gallery. I needed vinyl wall lettering of my statement and exhibition title to be put up on the wall. Although it was super short notice, Tony was so incredibly helpful - he turned my word document into an InDesign file while I waited, gave me a very reasonable estimate, and had the vinyl lettering printed and ready to go the next day. When I went back to pick it up, another employee came out with a small sample to walk me through adhering the vinyl it to the wall myself, as it can be tricky if youve never done it before. All in all, FASTSIGNS was a professional, punctual, and kind-hearted business, with excellent customer service. I will undoubtedly work with them again for my upcoming exhibitions, and recommend them to fellow artists and other professionals alike.
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Gilley Estes
We were in town for the recent SPIE DCS show and needed some signs made. We contacted FastSigns because it was located near the convention center but we were blown away by the service they provided. One of their guys hung around late to make sure he received my files and that there were no issues with them. This enabled them to get started on them first thing the next morning. We ordered seven signs (three different designs) on Monday evening and had them by 11am the following morning. These guys are awesome and I would definitely use them in the future!
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Singgergirl Aj
First of all - very nice and friendly on the phone. First impression always the most important! I needed couple of not very big signs. They were also very efficient in providing the me with the options. Prices are reasonable too. So, it did not take me long to order and I had my signs within couple of days. Picking them up I was running late but the guy said he will wait, which he did thankfully. Great experience!
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Natalie Payne
I have experience with several local sign companies and without a doubt, FASTSIGNS is the BEST. I wont use anyone else every again. Everyone is professional and knowledgeable. The turnaround time is exceptional. The finished product was perfect. I would recommend over & over again. Do yourself a favor and call FASTSIGNS if you are in need of signs.
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Leelee BLR
We ordered a sign for our daughter. A marquee with changeable letters. It is beautiful! The consult was easy & the sign was made quickly for a very reasonable price. We got exactly what we ordered and she loves it. Quality is excellent, this sign will last forever. I absolutely recommend FS. Thank you for making the whole process so easy.
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Nichole Washington
The quality of the work was great and the turn around time was the best. I called to have a reprint of work that was previously done for my company and although I was not sure if this was the location Tony looked it up and found the job. I would definitely recommend this location to everyone for your sign needs!
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Stephanie Marshall
I had a great experience ordering signs via email from the folks at the Baltimore store. The service rep and I looked online "together" to figure out my needs and he made a great recommendation, which was different from what I originally inquired about. In the end, everything came through exactly as was promised.
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Lenalee Fulton
FASTSIGNS® of Downtown Baltimore, MD The signs looked amazing and the turn around time was awesome. I especially appreciated your ability to send me proofs via email for approval before doing the work and the email communications regarding the order were helpful and timely. Thank you!
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Brian Dudek
FASTSIGNS of Downtown Baltimore continues to provide the best pricing for the highest quality product. The turn around time is quick and their open and frequent communications gives me the piece of mind that deadlines are being met.
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Jennifer Lentz
The service at Fast Signs was fantastic. They completely understood what I needed. They were very communicative and finished the job quickly. I would highly recommend FastSigns and will use them again.
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bren bode
Zero complaints. Fast and accurate production. Great communication throughout the whole process. We are very happy with the entire project from start to finish. Quality service and quality products.
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Kelsang Leksang
Your staff members were efficient, professional, and explained everything clearly. The process from start to sign install was fast and met our deadline.
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Mike Oakford
I had a fantastic experience working with Stephanie. She was able to satisfy every need my business had and did it in a very professional manner.
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Virginia Wirasnik
They provided quality work and kept me updated and involved throughout the process, from proofing to installing. Amazing overall experience.
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Neshaszda Wright
They are amazing!! They are perfectionist and they take their time!! My mother is so happy about her banner!! SATISFIED CUSTOMER 5 STAR!
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Lindsay Winn
The team had great customer service from beginning to the end. They did great work and made the process simple and easy.
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Shannon Ruberry
FastSigns of Downtown Baltimore continually provides prompt, friendly service and quality products at reasonable prices.
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Bryan C
Tony helped me out with a simple but somewhat unusual order. Good personal attention was given and much appreciated.
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D Moore
face to face interaction, convenient location, got a real,live person on the phone, quick service and delivery