Category: | Florist |
Address: | 351 Elm St, Biddeford, ME 04005, USA |
Phone: | +1 207-282-6205 |
Site: | prestigehouseofflowers.com |
Rating: | 4.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
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Corinne Mockler
I live out-of-state and called Prestige for a small sympathy arrangement. The woman who answered the phone was pleasant enough, but rushed the entire order process - and was obviously mostly interested in getting payment info. I had to literally stop her before she hung up on me because she hadnt even asked what color rose I wanted! And then she hung up on me before even giving me a final price. The arrangement was delivered no problem and the arrangement was what I wanted (I made sure of that), but then I get a call from Prestige a week later saying there was a problem with payment. The "problem" was that they had written down the wrong exp. date for my cc. I took the opportunity to mention that whoever had helped me originally did seem a little rushed, and that was probably why they had the wrong date. I was just about to ask how much the total was for the order when the woman RUSHED ME OFF THE PHONE AGAIN. I just laughed - customer service is NOT second nature to some, apparently! Sidenote: I used to work in a flower shop, so I know the correct way to do things (which includes telling the customer what the total price for the order is). I also want to note that this was not holiday time, and I think its safe to assume that a florist in Biddeford, Maine was not so incredibly swamped that they couldnt give me two minutes on the phone.
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Laura Hallett
I can not say enough about how wonderful the owner, Dolly is! I planned my cousins wedding and Dolly made all of the centerpieces and bouquets, I can not even describe how beautiful they were. When she delivered them to the wedding venue I cried. She took my vision of what I wanted the centerpieces and bouquets to look like and completely exceeded my expectations. If you would like to see pictures of the gorgeous Flowers please visit Creative Celebrations on Facebook!
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A Private User
Called in to this florist using search engine and recipient raved how fresh and beautiful arrangement was. I am very pleased and will use again.
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Judith Entwistle
Ive had good luck ordering flowers here, and the arrangements are gorgeous!