Category: | Auto Parts Store |
Address: | 4469 Perkins Rd, Baton Rouge, LA 70808, USA |
Phone: | +1 225-387-3500 |
Site: | autozone.com |
Rating: | 4 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM |
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Duke Bradley
My experience at the auto zone on Perkins road was/is horrible. I buy an alternator from them, expecting it to be at the store like the website says. I purchase it and its not there. Im told it would be two hours before it gets here. Notice I said "here" because its been waay over two hours and Im still HERE. After I bought it and was told of the time frame, I found someone that could drive me to the location where the part was. This was about 5 minutes after I bought it. I was told I couldnt go and get it. I doubt very seriously that the part was off the shelf, on the truck, and en route in less than 5 minutes from ordering it. Its been almost three hours and Im still sitting in the parking lot waiting for a part I could have gotten myself and saved time and money. The parts manager is terrible, as well as the service here. Auto Zone has just lost my business.
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Jane Ellen Jarrell
If you need to get parts for your car, Auto Zone is a solid, reputable company. I buy things like motor oil and windshield wiper replacement. I have also purchased batteries. The better of their name batteries, comes with a 3+2 year warranty; free replacement in the first 3 years, prorated for the second 2 years. There are better batteries out there, but if you need quick, this works. Im also sure you can get alternators and ignition switches and the like, but Ive just never needed to do that, so I dont know how their prices compare. Ive had friendly interactions with my local Auto Zone store for years. Ive even given them my old motor oil to recycle. Whats not to like?
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susan burch
This is the place to go!! They were very courteous and professional! I had just been to Firestone on Florida where they tried to get me to spend way too much money AND go back for them to check my coolant next week! There "wasnt a tech there that could do that." REALLY. They guys at AutoZone changed my headlight bulb, AND added coolant and did NOT charge for labor. I got both done for $20.00 less than Firestone wanted to just change the headlight, and it only took about 15 minutes from start to finish. Awesome place. Highly recommended!!
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paul cynar
Awful customer service. I recently bought a headlight bulb because mine had gone out. After installing the new one and the light did not come on I realized it was not the bulb but the housing. Tried to return the bulb and although didnt have original receipt I could show the store number proving it was that store I bought from on my bank statement. Store refused to return the item. I will never use this location again if this is how they treat customers.
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Ebony Cook
Not sure of the ladys name who worked the night of 6/1, but she helped us a minute after closing to ensure that we picked the correct headlight and even came out to the car to show us, when it was time for her to close up and go home...thanks for going above and beyond!!
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Karen Jacobs
I called to see if they had the battery I needed. They did. I purchased it and the gentleman installed it for me. He was so kind. I am from out of town. Now I can get home for the weekend! Thanks Again!
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paul coco
Service here is generally very good but today in particular it was. A woman by the name of Patricia L helped me save some money on my headlights. She was also fast and professional. Highly recommend.
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Brian Parker
Friendly staff helped read an ODB code from my check engine light and then assisted with finding some maintenance parts for my truck which resulted in fixing the engine issue.
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Nicole DeLayne
The staff is helpful and it is also a great inexpensive place to buy parts for your vehicle and they also have rewards
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Audrey Ryley
Very Friendly & Informative Associates willing to quickly provide service. Excellent Service and Courteous Employees!
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Protoss Zerg
Been there several times to fix here and there, the staff is always friendly, helpful, respectful and professional
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Izaak Brumley
Usually good service and friendly clerks. Good selection of parts. Has small engine stuff too like spark plugs.
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Chelsea Murfree
Always has what I need and the staff is always super helpful.
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Kevin Valson Jacob
I had a check engine light and they diagnosed it for free.
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Raven Gray
Not the best for Motorcycles but you can get oil here
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Carine Nzodom
Long wait but great service especially for batteries
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Robert Deemer
Automotive shopping with convenient prices
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Donna Johnson
Employees were very helpful to everyone
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John Pierrotti
They have everything here! So exciting!
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Ryan Mann
Ignorant people 27th zero knowledge
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herbert walton jr
Great auto part service store
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Robert Deemer
Fast and convenient service
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Sudip Sinha
Fast and reliable service
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Paul Roberts
surprisingly helpful
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Edmond M
Has what you need
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Sean Battiste
Great service
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Chad Horsley
Great place
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Austin V
Great staff
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Shane S.