The General Store Eatery

Category:	Restaurant
Address:	206 5th St, West Des Moines, IA 50265, USA
Phone:	+1 515-279-6828
Site:	thegeneralstoreeatery.com
Rating:	3.6
Working:	11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM Closed

Location

Photos 13

Reviews 6

Isla Villa

Had the worst service of our lives in this restaurant today. When we left my husband said we will never go back there. Other patrons were complaining also and we saw multiple eye rolls. The huffy angry blonde in dreads who likes to be short with people, slam the register, and be completely arrogant needs customer service training. Or firing. Luckily this establishment is in a bustling retail setting or it would surely go out of business. No greeting or small talk coming in or going out. We walked in to her yelling at us "The menus are down on the counter top!" As she points. We grabbed two menus and as we stood there reading them she pretty much glared at us with her hands on her hips making it obvious she was waiting for our order. She stated we could not have the special, chicken salad sandwich, because they were already out of it. So I ordered the turkey and sprouts pita to which she rudely said well we dont have any sprouts so do you want to sub lettuce or something. Ugh! We ended up getting the half size Italian sandwiches (4 inches), which were very dry. I asked her if I could have the vinaigrette on my bread or some mayo and she said no that would make the bread mushy. I need my bread moistened for physical reasons. It was hard to get down a dry half loaf. The side was only a pre bought bag of chips. My husband got water, I got peach tea, a total of $20 for that was ridiculous. We could have gotten a full sub meal for that elsewhere. When we got up to leave they never said goodbye or even thank you.

Kathleen McLeran

I cant imagine that Isla Villa had the experience she described. Dont know when she was there but I was in this shop this week and loved the food. The "girl in dreads" waited on me as well and was very pleasant. I would definitely encourage anyone to eat here. Ive eaten here on many occasions and have always had great food and a welcoming atmosphere.

Nathan Riley Fisher

Great place and great service. I usually get the Ruben sandwich and its AMAZING. Always quick, and kind.

Kristi Evoy

Prices are extremely high for what you get. A 12 oz pop is $2.07! Soup is great if you can afford it.

Cindy Craft

Went to lunch with friends and all of us had delicious Reubens! Fast service and friendly people.

Julianne P

The General Store has THE BEST sandwiches. I especially enjoy the Reuben sandwich.