|Category:||Office Supply Store|
|Address:||5507 Touhy Ave, Skokie, IL 60077, USA|
|Working:||8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM|
I was on trial and a vendor had made a mistake on our exhibits and we were facing a crisis. That evening I drove to Skokie to see if I can get exhibits printed there. It was late afternoon, and it was almost closing time. The Print Services Sales Consultant, Susan, had turned the machine. I told her about the urgency of my situation, and Susan agreed to help me even though she stayed late. There are good employees, and there are gems. Susan and her manager were wonderful and I am very thankful that they were working that evening. I will continue to use this store for my printing needs in the future. I recommend if anyone needs an exhibit or other printing job to send it to OfficeDepot/OfficeMax.
TERRIBLE CUSTOMER SERVICE!!!!! Both Judy in the Printing Dept. and the manager on duty gave the WORST CUSTOMER SERVICE I have ever experienced with a Home Depot - Office Max store. The order was placed online for in-store pickup. I was called when the order was ready for pick up but when the order was received it was only partial. I spent 20 minutes arguing with the staff that they were missing part of the order and showing them the order confirmation before they FINALLY gave me my final product. NO APOLOGY JUST ATTITUDE. I will NEVER recommend this store to anyone for anything and WILL NOT RETURN FOR EVEN A PAPERCLIP!
Waited over 20 minutes to try to buy some supplies as the person working the register could not check someone out. 4 freaking people in the store 2 trying to buy something and they cant get it done. She must of called the manager over 10 times to override some stupid problem, also switched to a new register and they still could not check him out. Ive gotta say, its no surprise to me that the place is so empty, going to stay that way until they go out of business, sooner rather than later. Good luck!
Not a fan of retail stores since now a days most things can be bought online but I needed a dry erase board that day and decided to give Officemax a try. Found exactly what I wanted and the manager even priced matched some additional things I needed for the board. Really made the process very seamless and hassle free and even makes me consider coming back. Great manager and overall great experience.
A Private User
The place was all disoriented with items over other items. They need to do an inventory organization so that the customers can easily find their products. However the customers care was good, we struggled together to find a simple notebook section. I had a hard time differentiating which pens were what because they were all hanging together mixed with each other.
I like everything that they offer including the services they provide. My only complaint is that their staff seems to be overwhelmed and not very knowledgeable of the products when you ask questions
i didnt like the way they answered me when i called to ask about printing a business card.
Always taken care of well by actual humans who are willing to share their opinions.
Ugly boring no customer service but if you need office supplies go here or Roberts
Floor is dirty. Merchandise is dusty. Checkout took forever. AC is not working/on.
Not the greatest selection. Feels more like a warehouse than a store.
Great Staff and Great Prices... Customer services 5 star
It is what is. Nothing bad to say!
Awesome customer service