The UPS Store

Reviews 15

AN

Anh Vu

I have been here a couple of times and it was fine until today. I have a package to drop off for Amazon, I usually print out the prepaid label myself and just go in to drop it off. This past 2 times my printer is acting up so I go to the store to print out the label. Last time it was fine. They took care of it quickly, took about 2 minutes in total. This time I came in, send them the label twice, they kept saying nothing shows up. I kept checking again and again to see if I typed in the right email address and I did. So they told me to wait. 10 minutes past and they still say nothing showed up. So I go in and sent the label again. They finally came out and said "sorry she(i guess manager) switched email thats why we didnt see your label. Would you like to just leave your package with us or would you like to wait for us to switch email?" Im like "how long does it take to switch email accounts? Cause i d like to get my receipt" i mean this is a log in and log out. And its their fault I have been standing here waiting. The lady that look like the manager (short brown hair) came out and asked me if i need help. And im like "im still waiting for my label!" And she was like "oh one second" and walked away... took forever for them to get the label for me. There is a reason people get prepaid labels. Its to save time cause I dont have time to stand around and wait for your mistake.

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TR

Trissa Jenkins

I have been here a few times and I swear, if they could charge me for the air I breathe they would. I wanted to just drop off a prepaid package and they wanted to CHARGE ME a fee?! Thats completely NOT ok with me. Id much rather drive a bit further and go to Post Pack and Ship and drop off my package for FREE, have a nice conversation, and even grab a snack and a soda for a few cents. This store is a rip off. Dont bother going here!!!

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Rachel S

This is a great place to drop off packages without having to travel to the UPS location in Belleville after hours. The staff here is always very nice, fast and timely. I would recommend this place to others. I especially like it because I never have to wait in long lines here. If there are more than 2 or 3 people waiting to send packages, the other employees pitch in and help out everyone. I think this is a great spot.

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M

M Simonds

I recently had fliers printed that didnt turn out very well (absolutely no fault of the store). However the owner addressed my issue immediately and helped me correct the issue. The personal attention/customer service at this store is OUTSTANDING. The staff is very friendly. I will conduct all my future business needs here. I highly recommend this store. Thank you so much!!

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Amy Thompson

I found out they offered printing services and it has really been a great convenience for me. I can simply email my document over and tell them exactly what I need and they email or call me back to let me know its done! Its like having a secretary with out the payroll!! It also saves on my printer ink, because I dont like to use the home printer for big/quality jobs.

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KU

Kurt Grady

Ive been a customer of this business for 20 years, dating back through two previous owners, a different location, and even a different franchise name. That fact speaks volumes. I have very high expectations & demands as a business professional. They consistently deliver with wonderful people, attentive & caring ownership, and first class products & services.

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PA

Patti Lyles

I just want to give a shout out to this UPS store. They manager is awesome as well as the rest of the staff. They helped me find the least expensive route to send a large package to my son in Alaska. They are military friendly. Would recommend them for any and all of your shipping needs. Thank you for being up front and honest.

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AL

Alysia Cherry

The staff at this location was awesome! I had alot of printing to do and they took there time. They also help to entertain my almost 2 year with coloring, stickers, and the packaging bubbles. The manager actually got down on the carpet and colored with him! We will definitely be visiting this location again!

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CO

Colette Adrian

Talk about customer service! This is the place!! Nick (cheerfully) went out of his way to take care of my package. I thought this type of customer care was a thing of the past, nice to see there are excellent employees taking pride in their work. Three cheers for the UPS store in Green Mount Crossing.

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A Private User

Its been a few times now Ive gone here for notery services and no one was there to provide this service. Every time I have been during the hours of 9-5. I will start going somewhere that is more reliable.

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Cheryl Kempfer

They have always got me in & out very quickly! It takes longer to find a parking space & make the icy walk in than to complete my stuff @ UPS store!

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DA

Darrell Washington

I think its a great place to do business. I run my real estate business through them and they have always offered me great customer service.

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MI

Michael Guest

Nick is a good customer rep. After fed ex tried to rape me on sending a fax, Nick gave me a standard deal for HALF the price. Go see Nick.

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ER

Eric H

One of the best UPS stores anywhere. Staff is great and they have quick service.

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VA

Vanessa Watson

Love it helpful and etc

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