Ace Hardware - Normal

Category:	Hardware Store
Address:	204 E College Ave, Normal, IL 61761, USA
Phone:	+1 309-454-5413
Site:	acehardware.com
Rating:	3.8
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 9AM–5PM

Location

Photos 10

Reviews 11

Daniel Titus

My wife decided to go into ACE to get glass cut for a storm window that was broken. When she went in two younger men were up front and she asked if they could cut the glass for the window and had the frame and neither one of them knew that this could be done at your location. Then an older man worked on assisting her with the glass cutting and unfriendly, and when asked a question regarding what may be best to do in installing the glass back in he told her that "we dont carry that stuff her" and he pointed her to Ace High Glass. Then she was left carrying the glass and the frame as well as her wallet back up front. For a company who has a slogan of "The Helpful Place" you really fell short. Needless to say this will be the last time we visit this location. Maybe you should a page out of the Ace in Pontiac IL book.

Shea Parker

I was house-sitting when the worst possible thing happened - the only key I had broke off in the lock. There were dogs inside the house I was watching and I freaked out! I got the broken piece out of the lock and in my panicked frenzy, I rushed to the Ace in Normal. The super friendly guys were able to clamp it in the machine and created a copy for me! Great service and life savers!!!

Kristin Richey

Ace has a conveniently sized store and a diverse or somewhat random selection of items available. The downside is that it is usually pretty warm inside and their payment and inventory system is very outdated. Checking out usually takes quite a while and its hit or miss with the staff.

Caleb P

I live close by so I come here often, lines can be a bit long sometimes. I prefer Ace for most smaller things besides tools. Staff is always friendly.

JD McQueen

The last remaining true hardware store in Bloomington normal. This place has all sorts of odd size nuts and bolts are very knowledgeable staff

Richard Chandler

Good store, friendly people. I am often pleasantly surprised when I see how many things you can buy there.

Andrew Pelletier

Nice place. They have everything. They do key duplications too.

A Private User

Over charges for everything

Eric R

Great service, convenient!

Jeff Longfellow

Great customer service!