Category: | Furniture Store |
Address: | 4553 Lincoln Hwy B, Matteson, IL 60443, USA |
Phone: | +1 708-747-9200 |
Site: | discountrugsandfurniture.com |
Rating: | 4.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
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Zita Brady Garmon
I liked the furniture and prices, but thats where it ends. I guess its true you get what you pay for. First they were late with delivery and when they did arrive, they were only able to deliver 1 and 1/2 beds ( a box was left at the warehouse). Then they were going to leave the boxes(trash) in my living room on the floor. The delivery men werent able to schedule a time to complete the delivery so I had to contact the manager the next morning. I did finally receive the remaining parts needed to complete my second bed an HOUR after I was told it would arrive and 2 trip back to the store. For the inconveniences, I asked for a complete refund of the delivery charges but was offered $20 or a $40 area rug (Ive wall to wall carpeting). I understand accidents happen, however when they do the person at fault should be held accountable. If I werent at home for the delivery would the company redeliver at no charge to me? To sum it all up this was my first and last time doing business with this store.
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Veronica Crowe
It was absolutely great so cheap but such great quality and they work with you and really care about what you want not what the most expensive thing is!! I highly recommend this place just walk through it and youll know exactly what I mean they treat people with respect too, which is great! And if you have a problem with WHATEVER you bought after you already get it home for however long I year even no questions asked they take care of you!! Theres still so much more me and my fiance still need for our home seeing how were first time homeowners and we will definitely be coming back I highly recommend this place to everybody!! Oh yeah definitely speak with Amy she was the absolute best Im telling you she really took care of us!!
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Troi T
First time home buyer, been to many places but this is by far the best!from nice customer service skills too upscale reasonable furniture I love coming here even to walk around to look at the beautiful pictures I know I will not see anywhere else even area rugs from different styles and sizes. I bought my sons bed room set here plus lamps and mattress $600 less then I would have paid up the street. As well as my safari 3 piece sectional and beautiful blue Jean queen sized quilt set that I absolutely love. When you go asked for Mohammad he really helped me out alot I told him how much I wanted to spend and he took it from there!
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Carla Diaz
My hubby and I had a good experience at this place was looking for a bedroom set ,sofa and love seat had ideas but was really happy with all there selections. But over all my husband and I pick out a lovely bedroom set with sofa and love seat and picked out a table set for our kitchen Hassan our salesman was great. They have furniture to fit anyones budget and they will work with you. Also delivery and set up will buy here again and have recommended to friends good quality furniture. DID I mention they also have layaway and accessories. So come check them out u wont be disappointed
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Tiffany Merrill
Overall a pretty good experience. Hasan was very helpful when placing my order. The store is a bit disorganized/cluttered, though, so be ready for it. And you have to call several times for someone to answer the phone, since they dont have a working voicemail box. Also, the delivery guys were in a hurry and broke a piece off of my curio cabinet that I just ended up using super glue to fix. Other than that it was an acceptable experience. I would have no problem buying from them again.
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Mari Martinez
I purchased a bedroom set. The staff was very helpful on informing me about the mattress I selected online wasnt going to be available until about 2 weeks later. So I was able to choose another one for the same value. I really like my new bedroom set and I definitely will be purchasing more furniture & recommending Discount Rugs & Furniture!!
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Bettina Richard
My Mother bought 3 Olson rugs for the livingroon, entry and hall back in 1947 or there about,. all wool and lasted until 1977. it was a multi colored in 4" squares always think of it in the fall as the colors reminded me of the fall colors on a mountain side, Rosalie Bacon Northern Maine .
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Carol Bruce
I bought 2 mattress sets at very good prices!!!! The delivery was easy, fast and efficient!!!! All the employees were very nice and helpful!!!! I would definitely recommend them for anyone that wants to buy very nice furniture at very good prices and excellent customer service!!!
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Sue Santin
Wonderful staff! Friendly and genuine. We bought a sectional here for our new house and will absolutely be returning to shop for our other furniture. I love that its a family owned and operated business. Everyone is completely dedicated to complete customer satisfaction.
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Alfreda Rucker
Delivery was not a good experience. They didnt even contact me to let me know they were going to be late. I had a 1pm to 6pm window. I had to call 3 times. My delivery was made at 8pm. Was not respectful of my time. On a good note... Furniture is Great.
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Billie Johnson
Associates were very professional. They were very helpful in helping me choose the right furniture for my needs. The people make you feel comfortable and welcomed. I will return to purchase other items and will recommend them to my family and friends.
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Saadi Ramadan
This is the store you can come and purchase anything with great confidence. People are very friendly, hummer, and they care for their customer. Try and stop by, you will find what you want from hospitality to furniture....!
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Brian Austin
Friendly staff they went out of there way to make sure i was pleased with my purchase great inventory of nice furniture and competitive pricing, ill be back for sure some big chains can learn a thing or two from them
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Diane Vonneedo
I had a wonderful experience the product was fine the delivery personnel was courteous and prompt . the nightstands are not completely level but I think thats due to the nightstands having half back legs!!!!
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Nikki Manning
Had ordered 2 twin size mattress sets and two weeks later springs started to poke thru. Called to inform them of this and they just said I had to buy a new one when I only had them for two weeks!
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Courtney S.
Walked in and nobody said anything to us.. Not hi, Ill be right with you, do you need help? Nothing... So we walked out. Wont be spending my money in a place where my business is not wanted.
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j refugio padilla alvarez
tienen precios muy baratos en comparacion de otras mueblerias
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Rizwan Ahmed
Very reasonable prices and good furniture Purchased my dinning set from here and pleased with the price. Also purchased my sofa set from here.
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Argusta Carter
I give that store five stars great price high quality also makes its very convenient purchase thanks so much for staying here so long.
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vernon mask
Great experience. Fast efficient delivery. Delivery guys unwrapped and set up everything in place. Will shop here again.
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Ameythyst Smith
Great service! My furniture was delivered the day after I ordered it. It was well put together, I have no complaints!
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Yaman Rifai
Nice people good relationship. This is the best place to stop by and buy all your furniture I recommend it