NAPA Auto Parts - Genuine Parts Company

Category:	Auto Parts Store
Address:	703 E Seltice Way, Post Falls, ID 83854, USA
Phone:	+1 208-773-7558
Site:	napaonline.com
Rating:	4.5
Working:	7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–7:30PM 8AM–6PM 9AM–5PM

Location

Photos 16

Reviews 22

Rick Matoy

Napa Auto has won me over!! I went to the Grand re-opening here in Post Falls!! Giant crowds and yet the lines moved with efficiency. The whole crew was helpful and cheerful even with me coming towards the end of the day!! The manager Benjamin probably wont be there long because Corporate will see his talent and move him up! Accolades to the marketing team for the new customer friendly environment. So many of the competitors clutter up the Isles with product stacked to high. These folks got it right!!

Melinda Overbeck

Every part of my interaction was met with excellent customer service. My multiple phone call questions were all knowledgeably answered. Marshall, Gary, and Nick did an amazing job talking me through the system I needed to fix my Subaru. I live out of town so its important I get the right parts the first time and everyone at Napa worked to make my project go smoothly.

Annie Legrand

Excellent and above and beyond customer service. Staff member looked at a fuse under my hood in front of the store and was a huge help when I was having issues that halted my Christmas shopping trip. With help from NAPA the day was saved.

Jordan Worthington

Napa in post falls.has the slowest, and possible dumbest service team in the history of service. How do you have 6 people working, and only one person selling parts. Youre a parts store, get it together.

David Newton

As auto parts stores go, this is a good one. Bright, neat and clean. They alway have any and everything Ive needed. Staff are always nice too.

Travis Lepsch

Friendly employee who quickly helped me find a replacement bulb for my car. Just a few bucks and I was on my way.

Shaun Savage

Most of staff is pretty knowledgeable, fair selection on most things, good air hose fitting selection.

Karl Wooster

Generally great. Somehow ended up with the wrong size brake pads, buy otherwise stellar service!

Tim K

Post Falls Napa is excellent, helpful staff and good service. Way better than the OReillys.

Katie Boyd

Great friendly service. Clean store. Fair prices. Cant complain. Come here often.