Edible Arrangements - Brookwood Marketplace, Suwanee, GA

Category:	Gift Shop
Address:	2631 Peachtree Pkwy Suite 535, Suwanee, GA 30024, USA
Phone:	+1 678-947-6088
Site:	ediblearrangements.com
Rating:	3.2
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM Closed

Location

Photos 78

Reviews 5

Kelsey Beaty

I placed an order here on 12/8 for my mom to be delivered as a surprise for her birthday (I live in Texas) on 12/9. When they tried to deliver it, she was in the shower and didnt hear the doorbell. Understandable, that does happen. They did not call the number listed for the recipient, but instead I had to ruin the surprise for my mom and have her call the store. They got her in contact with the driver who said he would deliver it after their last stop of the day. He called her at 4pm and told her he would not deliver it like he said but instead she could pick it up at the store. She is unable to leave the house, so she told him that would not work. He then promised to deliver it first thing tomorrow, which I have zero faith in. So for her birthday, I paid $100 to have a day old fruit product (that spent the day in a delivery van) delivered the day after her birthday. Just really terrible customer service. Update: You did NOT call her number, it was actually my fathers phone listed for the recipient and he had no missed calls. My mom certainly did NOT tell them it was okay for her to pick it up because she could not physically come pick it up. There is no way that you made more than one product because the order my mom received was clearly day old fruit because it had started to decay. So, thanks for answering to my complaint with more LIES. I will definitely report this to your corporate office.

Emma Redell

Im sorry but I cant help but to look at this and laugh the things people will do to try to make others look bad,I read the review and it just doesnt make sense to me how the customer is going on and on for several days now about the issue the owner accommodated the client several times by going to the home the first time no one was there thats not their fault the second time no one was there the third time okay someone was there but how dare you slander someones business because your parents wasnt there to receive their order news flash you need to get a life and leave that store alone and just dont order any Arrangements if you dont want any arrangements from that store I have been there several times and have only received nothing but great Service Fresh grapefruit and I left the store I love the location its in and I love the customer service ave a good day

Prashant Morajkar

Worst service... I ordered a Mickey Mouse base for my order. Someone from this location called me at 10 AM saying they dont have the Mickey Mouse base and would I mind a different base. When I asked for options, I was told my item was already out for delivery with a silver base. When I called back at 3:40 pm to find out why my item was not yet delivered; I was told that their delivery driver was on his way back from another delivery and would pick my item from the shop for delivery. I cancelled my order right away. They charged me $13.99 for delivery for such a third class service. I will never order from Edible Arrangements again.

Torri Evans

I received a Get Well Edible Arrangement today that was absolutely amazing. It was my first one ever and the fruit was so beautifully made that I didnt want to eat it. I will definitely be ordering one for myself very soon. Thanks Edible Arrangement for making my day.

D Reddy

We Provide Excellent fruit and very nice product made fresh every day, we did contact Prashant and explained the process, I would recomment to contact the Store for more details. Thanks, Manager