Category: | Office Supply Store |
Address: | 860 Cobb Pl Blvd NW #200, Kennesaw, GA 30144, USA |
Phone: | +1 770-590-9944 |
Site: | officedepot.com |
Rating: | 3.6 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM |
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spencer N/A
Worst location EVER! Is there away to post no stars?! First they didnt have the paper that I wanted. DEBBIE the manager was extremely unhelpful and had non-chalant attitude. She didnt seem like she wanted to help me. She had me sit down then walked away on her cell phone when talking to me. Because she walked away I went to go look at paper I wanted while she called another location to see if they had it in. She said she was on hold for 6 minutes with the other location, but when I called them they immediately picked up which leads me to believe she didnt call. I had to drive to Michaels twice because John didnt know what the hell he was doing. He didnt know how to use Publisher which is the system that you use to print off business cards and etc. After being there for 1 hour and 30 minutes and after my second run to Michaels for paper (b/c he messed up my paper) I flipped out on John. After I freaked out on him he finally woke up and stepped his game up. He then went out if his way to make sure that I left with what I needed even though Debbie the manager kept telling him that it was my paper and that he couldnt help me. Way to go John! Thank you for trying and succeeding though it took over 2 hours. The ONLY reason why I stayed was it was the closest location to me and I had a customer coming to purchase my jewelry. This will be the last time I EVER step foot in that location. I rather drive 40 minutes to the Chamblee Office Depot (which is where I originally created and purchased my business cards) than to drive 5 minutes to the barrett Pkwy location!
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Dep 411
This review is for the copy and print center only. To make my review short and sweet. If they say the binder hole punch machine is broken, 97% of the time its employee error, in not knowing how to operate said machine. But dont worry, there is one gentleman there that knows how to work the punch and he has came through a few times for me. You just have to find him and ask him nicely :) The 3 stars is for the fact that an employee lied to me and said the punch is not working but after getting the right person for the job, like a miracle the machine worked and I have a nicely bound booklet... thus far this scenario has played out 3 times.. So to some it up go to a FedEx location down the street and save yourself some stress.
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Tonni Taylor
I go to this location all the time for my job.. never had any issues until I went there a few days ago to get a printer paper and a few other items... no one offered to help with the heavy case of paper.. but thats okay I expected to do it myself.. the frustration came when I returned my buggy to the store.. the "in" doors were not automatic like the exit doors.. employees watched me struggle to go through these doors AND the lobby doors with the buggy and not one employee offered to help... I put the buggy back where I found it only to realize I have to walk around the lobby entrance to exit through the "exit" doors.... that could not have been more of a pain in the ass.. get cart holders in your parking lot or SOMETHING!
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A Private User
Prices arent great, though I personally have never had a problem finding what I need. However, Ive had a different problem from @hon when checking out. Usually I end up with the guy who tries to sell me a bunch of stuff I dont need, starting with an OfficeMax card and then moving on to whatever is on sale. I usually have to say "no" two or three times just to be able to pay for what I want. I only go here because its next to Pet Club and Costco, and the closest Staples is 7-8 miles away.
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Zachary Marriner
This is for the Copy Print Center, very negative experience. I placed an order for my Notary Stamp 1/17/17, after checking in on my order after not hearing anything for 2 1/2 weeks they told me the order was still pending because they ended up never submitted my notary certificate when i placed my order at the store. In addition to that, they completely lost my paperwork and their copy of my notary certificate.
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Greg Obrien
They had three moderately priced tablets on display the one I wanted they did not have in stock I was told that the other store five miles away had one I could go there no effort was made to get one brought to this location for me. Now I know why the store was completely empty on a Friday night.
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Jessica Gambrill
I do my printing here and its great! Sometimes theres a wait, but I havent been to many other places where that is the case. And usually its not very long. And once you get attended to they are pretty quick and efficient! Friendly service and really helpful if you need anything else :)
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Merry Stewart
I went in early to get a stamp made as a notary. They took a copy of the certificate, then scanned it. 3 days later I get a call that they need my certificate to complete the order because they dont have it.
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scdubiski
After calling to check on if they had something, got there to find there system wasnt updated and they didnt have the item. 40min drive for nothing. They were apologetic but still.
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Donna Herfurth
We got an amazing deal on a printer here for our son. The best part was that he had purchased a computer case there earlier in the week that have us $20 of the printer.
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KJ Crisp
Clean store, friendly staff. Not as quick in and out at the print center as I would have liked, but not a nightmare either like I have experienced at other stores.
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Randall Dean
Always have the ink I need for my old HP Photosmart printer. Was also looking for corner L shaped desk, only options were glass topped for the lower price models.
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Howard West
Good deals on paper, nice selection of pens. Furniture and office supplies are poor quality and the workmanship doesnt match the price.
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P Jeff
I feel like Im going to get robbed or taken advantage of. I think I saw someone smoking crack in the printer paper aisle..
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Y G-Drumming
IT team here tell fibbs to get you to spend money...had I listened to them I WOULD probably not have my laptop
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Luke Klaer
Very helpful staff and helped us get some prints done. Excellent quality and awesome prices. We will be back!
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John Dyal
Friendly but not helpful. Took 3ppl 30min to not sale me a chair. Disappointing. Amazon they are not.
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Julie Greene
You can find what you need but there is nothing special about the staff or the prices.
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James Mendoza
Good selection of office supplies, well organized, staff friendly
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Jeff Dauby
Pretty standard OfficeMax. Shop here often for small items.
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Kylie Daniel
Great print service! Very helpful, quick and knowledgeable.
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A Private User
High prices and poor service. I wont shop there again.
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Delisa Jackson
This Office Maxx has great service center associates.
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Terence Kestranek
If they cant do something, they will tell you who can
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Margaret Ross
Older place, copy and print people are great.
V.
V. K.
Print service staff is polite and very helpful
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Scott Lamb
Great printing service experience! Thank you!
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A Private User
Great deals on copier paper. Look for sales.
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Asta Quattrocchi
Great selection of office supplies
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Mitchell Prince
Well laid out and well kept.
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David Monostori
Great location, convenient.
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Busiey
Printing was fast and easy