Nike Lenox

Category:	Clothing Store
Address:	3393 Peachtree Rd, Atlanta, GA 30326, USA
Phone:	+1 404-846-5549
Site:	nike.com
Rating:	3.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 100

Reviews 15

Darian Conner

As a former employee of Nike outlet in Texas and having visited a Nike outlet in Georgia, they were great quick service from all employees and a general sense of professionalism. I called the Lenox store today and the manager I was transferred to wouldnt let me finish telling him anything that I had to say. Every time I had a question or something to say I was cut off and told to call back at a later time. Even shopping there once before my family and I received no help whatsoever. I made a mistake and left my license in the store and when I went back the first time and asked if there was a Texas license in their lost and found they didnt even look for and told me no Texas license was here. Went back 20minutes later and someone found it with no problem. It seemed they only cared of themselves rather than the customer. I love Nike products and Nike as a company. But their Lenox location has turned me away from ever seek further employment with their company. I advise a lot of people to NOT shop here.

Caitlin Wilson

For starters I dont usually even take the type to write a review even if was crazy good or horrible however, my fiancé and I came in for just a simple exchange (all he literally wears is Nike) but as Im starting to get back into fitness I decided to JUST look at the shoes and thats when a very very informative employee named Mike helped us for roughly two hours with shoes, clothing, exchanges (etc). He never once seemed annoyed at how incredibly indecisive I was or how many shoes I asked to try on. He knew SO much about literally everything in the store and the ONLY time he didnt was because as a female I needed another females help with some running pants. Which brings me to Raven, she was so incredible and made me feel so good about my body explaining in detail the technology behind every pair of pants she brought me. I could go on for hours about how amazed I was at our experience. THANK you for being such an amazing company!

ryan Jones

Felt like i was chasing employees down to give them a paycheck. Employees were more interested in each other than their job. I looked at about 5 shoes and each shoe i had to look for help like i was a hassle to them. One employee was helpful but by the time i got to her i was over it. Went and got my air max from foot locker instead. I love nike shoes but their store service is by far the worst ive ever experienced. I wear nothing but nike air max yet i will never go to the nike store. If you want a horrible customer service experience go there and see for yourself. A good sign of a poorly managed business is exactly what i described in this review. No leadership at all and it is very obvious in the culture when you walk in and your not acknowledged by any employee. Just staring like i shouldnt be there. Lol. Nike you should fire and rebuild at lenox. Horrible service seems to be a trend in your reviews

D.Harrison Reviews

I hated the service. The guy that we were checking out with up stairs was to busy checking out my wife. This disrespectful guy was so messed up he dropped his swiper down to the lower level of the store. I know my wife is Bad but damn! Luckily it did crack somebodys head open. Then I asked could we check out on the lower level, a girl said yes. This is when we were treated like criminals. They called ahead to make sure we checked out. If she was that concerned she should have walked us down to check out. WOW! will never walk in Nike again. It was a Sunday..... Need to work on interpersonal skills.......

alexis ferguson

I had an issue with a release that came out. There were people cutting and it was clear. I let one of the workers know this issue multiple times and instead of kicking the people out of line they embarrassed me causing me to want to leave and miss out on this release. Totally unprofessional. Could have handled this situation way better. I know 10 year olds who could have done a better job. Nike, get new and professional employees. Just because you give someone a suit and tie does not mean they are fit for the job.

Anthony Sherlag

They dont carry anything good. Youre much better off ordering off the website. Service isnt very good. The only reason Im giving them 2 stars is because they do carry a lot of falcons apparel. Besides the amount of NFL apparel, this store has been a huge disappointment. I remember waiting in excitement for this store to open a few years ago. When it finally opened, I entered the store and left with disappointment. I continued to give the store a chance but after multiple years Ive given up on it.

Cameron N

I went in to get Huraches for running. I was helped by an employee named Armani. I was informed nicely that they werent for running and he then showed me about 5 other pairs that were for running. He brought them all out and even helped me with details as to which were popular and which looked better on my foot. Very attentive I can say. I ended up wearing the shoes and socks I bought out of the store! And all of this was less than 30min. I would recommend this store if you need the latest style.

MA Milián

This store might as well close down now. This store does not stock anything you want and even when they do, theyll only have it in 2XL. As for shoes, same situation... they do not carry anything that people want. DSG and Sports Authority carries a better selection of Nike gear. As for shoes, Finish Line cannot be beat by this pathetic excuse for a Nike store.

Dan Devlin

This place was crap. Just saying. I came here to talk about repairing a broken Nike + Sportwatch GPS and the guy who helped me was high af. I didnt understand one word he said or anyone else there. I just left and called nike support. Got it fixed in 15 minutes. I dont care if you do drugs, just make sure your not stoned at work.

Devonta White

A wonderful extension of the Nike brand. The Lenox Mall store boast and amazing atmosphere that fosters shopping. Would like to see Nike Run Club brought to the space. Many items in the store you could find on line for reference.

Jennifer Cameron

Good customer service, unfortunately I was looking for a specific shoe they did not have. They ended up selling me a good alternative. The staff is good and I like the way the store feels like a real sports place.

Barton Fink

Are you kidding? Nike store without Nike soccer cleats or Nike soccer apparel? For an anchor store at the entrance of Lenox, this is a fail. I was told to "Go to Dicks just down the road"

Casey Gardner

Incredibly understocked for 3 days before Christmas. Didnt have any normal womens sizes. None of the employees were identifiable with name badges or even nike apparel.

Alleana Robinson

Came here just over a week ago to order some Retro 11 lows. Zamiyah was extremely helpful in assisting me find my correct shoe size. Will definitely come back.

Jennifer Durham

Fun to shop at. Totally different selection than what is at department stores that sell Nike gear. Great interior design and facade treatment.