SPENCER GIFTS

Reviews 4

EM

emily morley

I was there last night Christmas shopping and I came across the lava lamps that had a sign by them saying "lava lamps $5 off" so thinking it was on discount I took a small one to the register to purchase it. The cashier was friendly and swiped my item and it came up to regular price so I asked him if it wasnt on the $5 off discount. He walked over and looked at the sign and came back and said yes it is on discount all lava lamps are $5 off. So he proceeds to call a manager over to take the discount off which took quite a while because there is no order in the store. The manger finally came over after like 15 mins I think his name was Omar (by the way this manger was yelling "it about to go down so yall look out" to other employees when I first came in the store like if a fight was about to happen). When he came he just said that only the big lava lamps are $5 not the small ones in a really rude and unapologetic manner and then walked away. After an employee told me ALL lava lamps were on discount and had me waiting there for a while to get the discount, a nasty attitude and disappointment was the last thing I needed. This place is really unprofessional, especially in the way they communicate to both customers and employees. If the cashier had asked the manager if the small lamps were on discount before he confirmed it with me then that would be a different story but he told me it was for sure on discount, had me waiting, and then I got a disgusting attitude from the manager saying no discount. Terrible customer service from management here.

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HA

Harold Suarez

Variedad de productos

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MR

MR B

Great place to buy Gag office gifts.

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MI

Mind Marter

I love the back

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