Category: | Print Shop |
Address: | 286 Towne Center Cir, Sanford, FL 32771, USA |
Phone: | +1 321-355-2373 |
Site: | offthewallprints.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Katie Hargrave
TERRIBLE CUSTOMER SERVICE AND QUALITY! My husband’s softball team brought Off the Wall Prints over 150 items to be screen printed and 15 hats to be embroidered. We were given a price, which in our opinion was high. We were told that they have better quality ink then other screen printing places. When we got our stuff back, we found out that they did not screen print but heat pressed everything. In addition, I dropped off 2 hats for a parent on our team 2 weeks ago. When I called yesterday to inquire, I was told they are no longer doing the hats but they would see what they could do to get them done since they had them for 2 weeks. I picked them up today and they charged me double. When I told them I didn’t agree with the up charge the manager said that they gave our team enough discounts. He said that he gave us a tax free discount (which our team is tax exempt and they were provided all the documents) and a refund of an over charged item. As for the quality being better, out of 56 jerseys we had to take 30 of them back to be redone because the jersey color was prominent beneath the white ink. Every dri-fit item (jerseys and shirts) that was brought to them was returned to us faded around the team logo due to the fact that the heat was too hot. If you choose to have items done by this company, please proceed with caution and I hope that your experience turns out better than ours has.
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Piper Pelton
So disappointed in this company. They promised to provide us a product at a set price, then once they completed the project RAISED THE PRICE! I hope they understand that one unhappy customer tells at least 25 people about an unpleasant experience. This company now has 50 extremely unhappy customers! Save yourself our heart ache and go someplace else!
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susan rades
Off The Wall Prints is Fantastic! Fast, professional, excellent work. No job too big or too small. Every logo I have requested has turned out exactly if not better than I expected! I can promise you Justin will always make any print job perfect! Ty guys for all the great work!
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Kyle Gregory
For our lifestyle brand COMPETE Nation, we use Off The Wall for quality printing our customers appreciate and notice. They take their time, have good customer service and have a fast turnaround, even when ordering product they dont have in stock. Highly recommend.
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Selman Markovic
Insanely bad customer service. Spending days talking to different "employees" whom have no knowledge about the project to be quoted. They came as a referral from someone I value, but after being treated so horrendously, they will not have my business or referral.
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Dorien Armentrout
It took some doing to get on the same page but we worked out the kinks... Wound up having to replace some sizes costing me more money but not sure who got it mixed up. So Im happy with the end results Our shirts are beautiful... Thank you
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Chris Gilpin
Quality work, fast completion when Im in a rush, good prices, great communication and outstanding customer service are the reasons why I continue to use Off The Wall Prints for my office needs! You guys consistently rock my socks off!
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Ashley J
if I could put negative stars I would horrible customer service they dont care about quality just getting a sale. The second they had my money they didnt care about anything else. I will never go there again!
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Niquita Gioia
Justin & Staff at Off the Wall Prints are amazing at what they do! Weve used their services for several years and were never disappointed. Amazing customer service and quality workmanship every time.
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richard torres
Every Item they have done for me have been great, better than expected and great quality. From clothing prints to The Veterans banners on my vehicle. They are an awesome company.
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Lisa Dreasher
Great job by Off the Wall Prints. They printed team shirts for us and we were very impressed. Great design job and very professional experience. We will definitely be back.
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PDM Universal
Bad Quality and not consistent if your looking for professional work and not a dingy weekend family shirt. Gave excuses about bad quality each time I got something done.
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CS3Design Inc
Very nice team - always does a great job and they have great prices too. Have been a customer for 2 years.
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Laura Oberhelman
They made exactly what I showed them a picture of and all in 15 minutes. Amazing service!
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Ramon Ruiz
My kind of business! They always go the extra mile for me! Thanks OTWP
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Shawn Cooper
Got a quote from this place for shirts. VERY EXPENSIVE!!
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Carlos Rivera
The people here are Amazing!!
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Joshua Ruiz
Amazing customer service
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Alex Ingraham
Great customer service!