Advance Auto Parts

Category:	Auto Parts Store
Address:	6886 N 9th Ave, Pensacola, FL 32504, USA
Phone:	+1 850-484-4737
Site:	stores.advanceautoparts.com
Rating:	3.9
Working:	7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 9AM–6PM

Location

Photos 17

Reviews 16

Michael Johnson

Worst experience ever dealing with an automotive store. I purchased a expensive part with warranty that they would not replace for me. I brought in every part they asked for and they still wouldnt replace it. I even had proof of the purchase in their computer system yet they declined my replacement saying it wasnt their part. I have 1 mechanic who is great and honest. That is where we bought the part. I had to call between a few stores and I continued to get hung up on while transferring. They would constantly say they would get back to me yet never told me when or how long. No one really wanted to help me they just wanted to refuse to replace the part that was under warranty. Receipts dont lie. All they said is thats not our part like 100 times which is false because regardless of what they said we bought the part from their store. This store is rude, lacks organization, and I would never ever spend another dollar of my hard earned money at an Advanced Auto. Theyre not Advanced in their return policy. The worse part about it is the fact that if their cheap part didnt break on me in the first place I wouldnt be out Hundreds of dollars. in my opinion I would suggest NOT TO BUY PARTS FROM THIS STORE UNLESS YOU WANT TO BE RIPPED Off If you have a return!!!!!!! -Honest hard working American-

alice in

Just go to Autozone a few doors down. After going to both stores, it was not surprising that the people working at advance were all standing around talking and looking bored, and auto zone was busy, with 3 registers open and a bunch of people in line. The quality of these stores definitely vary by location though.

Peggy De Villiers

Amazing service ! I was driving from place to place desperately looking for a new battery and then I ran into Shelley and see was amazing . She gave me the best price by far and even helped me test if it was really needed and installed it for me free of charge . Couldnt have asked for better ! Thanks yall

Bryan H

They have the best customer service and were very helpful. While I was there, a customer called across the street and needed a jump and one of the managers went and helped her. :D All of the employees were so polite and friendly!

Samantha Scheler

Finally a place where they dont try and overcharge, oversell, or talk down to you. Will definitely go back next time I need something.

Theresa Reese

Very helpful to my situation, which knew nothing about. Helped me save $ going to mechanic and having a little knowledge.

Jason Futral

The manager there was very unhelpful and rude as if they just werent willing to help and deal with a problem.

Patrick Waters

Awesome service and very knowledgeable! Tested and replaced my battery in 28-degree weather with no problem.

Shaun Pearson

Staff was helpful and knowledgeable. I was in and out quickly.

Debbie Ramsey-Hanks

Knowledgeable and customer satisfaction a priority