Sears Auto Center

Category:	Auto Repair Shop
Address:	731 US-231, Panama City, FL 32405, USA
Phone:	+1 850-872-2228
Site:	searsauto.com
Rating:	3.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–5PM

Location

Photos 6

Reviews 11

Matt hossenfeffer

When I brought my truck in for a tire change and alignment I was told by the "mechanic" (who shall remain anonymous but bore a strong resemblance to a hairless lawn gnome) that he "had to use" use a 6 foot cheater bar to loosen the fasteners which adjust the camber and caster on my front end. The manufacturer uses fasteners with ridges on one side of the fastener which lock onto the mating surface to prevent them from backing out during driving. The correct procedure is to remove the side of the fastener which is not ridged. I am not a mechanic and even I know this. I had to have the fasteners and several other expensive ($300) parts available only through a dealership replaced due to this "mechanic" shearing the ridges off. An overabundance of force is apparently not a suitable substitute for a reasonable amount of knowledge. 2 of my plastic hub covers fell off in the parking lot, they had been broken during removal and just "stuffed" back on ($78 each) with nothing said. Take your vehicle somewhere else.

A Private User

I have been taking ours there since 2007 and have never had any problems until we took it in last and "the door unexplainably opened while on the lift." They still charged me full price for the oil change and it took 2 1/2 months to get a check from the insurance company. We will NEVER bring it there again. It was was a horrible experience and no one at this Sears Auto Center ever knew what was going on. Needless to say that I didnt even hear from the insurance company for a month and a half. HORRIBLE!

Justin Luttrell

Good service, excruciating wait. Even for something as simple as a basic oil change. I called ahead, asked how soon I could get my car in, they said it was slow, I showed up 20 minutes later, and my car has been sitting in the same spot I left it for an hour now. Do not expect to be "in-n-out". Next time Im gonna have to make an appointment for an oil change.

Jennifer Wages

Had work done to my car, a couple of days later my car made a horrible shrieking noise and became difficult to turn. Paul immediately had my car towed to the shop and had my car working great in just a few hours at no charge to me. Thank you for the great service!

Rachel Casey

We used the Sears Auto Center because they never seem to do us wrong! We went to get my husband new tires for his truck, and they matched prices online to make sure we got the best deal possible! I also love that they include the rotating and balancing!

Kenneth Leidelmeijer

I took my truck in to get the brakes fixed and received it back with the brakes pulsating. This is my fourth visit back and hope that tomorrow is the last time I have to walk into Sears Automotive!

Sammy Duvall

Dont want to mount tires if you bring them with you. Will never use Sears again! No wonder they are closing 86 stores!

B Diddy

How much do a fairly decent job on my car and for a OK Price Plus coupons are available if you look for them

Betty Allen

A bit of a wait when my husband went here but they didnt upsell. Just took good care of the essentials

Taylor ramsay

Kind people. Great service

Carl E.

Good service.