Category: | Tobacco Shop |
Address: | 19801 NW 27th Ave, Miami Gardens, FL 33056, USA |
Phone: | +1 786-802-3497 |
Site: | skyhighsmokeshopmiami.com |
Rating: | 4.3 |
Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–12AM 9AM–1AM 10AM–1AM 12–10PM |
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Frederick Senn
Sky High first opened around july, I remember when I first came into the shop: I was greeted by a gentleman who was very patient and happy while he was dealing with me. I purchased the big ball of hemp wick, a bowl, and a lighter. I later went back and purchased glass piece inside the display case with a frog in it and two dab pads. Now a little over a week ago, right before thanksgiving, I needed to purchase stink bags. As I had a long drive ahead of me I wished to use the restroom. Upon asking the young man behind the counter, who I had never met before, for the stink bags along with inquisition of using the restroom, I was in his exact words " the boss only allows the restroom to be used by employees, customers arent allowed to us it. The cigar shop next door will let you use their bathroom." Ok, except the bathroom is in plain sight. So as a customer who has and is willing to spend money when I go shopping for items, the notion of turning down the bathroom to me when I need to use it, is bad customer service. And you will not go into any business which has bathroom in plain sight and they will not allow you to use it. As well as admitting the guy next door will have no problem allowing me (a customer from sky high..) to use his restroom. Which he did, I will say the guy in the cigar was very polite. As I do not keep my thoughts to myself, I told the young man in my exact words " You should let your boss know, that a customer, told you to tell him, this was a bad move as the bathroom is right there in plain sight." Well the young man took it upon himself to be morally offended, and instead of taking my remark to his boss, he began to retort. I have no patience to argue with this young man so I just walked out to leave my girlfriend to purchase the bags for me. I went into the cigar shop, evacuated myself, and sat in my car. The young man inside of the shop refused to serve my girlfriend, even asking for her identification first. Until an older gentleman finally finished with his customers and served her. They have a good selection of glass and they are not terribly priced. However the young man behind the counter should learn respect, graciousness, and competence instead of behaving as the polar opposite, disrespectful, ungraceful, and incompetence. Will not be returning back, there are many other places to go.
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rozayy jackson
I will never go back there again... Yesterday This worker LIED to me... The worker knew what type of product i was looking for and showed me a totally different oil that was for people who are trying to cure things like epilepsy and stuff The worker claimed it would do what i needed it to do and the product was no where near what i was looking for so i wasted 50+dollars and when i called the guy and explained he says i cant even get a refund... I am beyond upset that the worker lied instead of telling me what it really was for because that cbd oil does not get you high as it was explained to me.. Sincerely a very unpleased customer
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Mike MONEY
Overpriced vaporizers. Found everything they sell online for way cheaper. Sold me a detox pill that didnt work even though the manager guaranteed it would. Do not recommend shopping here. Try out Headquarters or Cosmic Charlies instead.
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Raoul Philippe
Great customer service! Needed to replace a vapor and they replaced it with no problem! They word is bond! Definitely recommend anybody to go there! Also try tht new e liquid !!jolly rancher! 2 claps and a ric flair for tht one!!!
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Guala KJ
When I first walked in I could tell that the employees would not have no problem. They were on their Ps and Qs. Second, I forgot the name the app to receive discounts... Can someone tell me
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sydney pulido
Customer service was great, was assisted by a guy named Joe. Has a wide variety of glass, over all amazing shop!
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Ivonna Hampton
Great selection of all smoke products and Joe provides the best customer service than any other employee.
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natalia castano
My favorite smoke shop ever!! Exellent costumer service, plus extensive variety of products
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Andrew Philp
Great shop! Great staff! Wide selection, and hundreds of items!Fresh wrap too.
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Jean Pierre
Very knowledgeable employees nice variety of hookahs, tobacco,pipes and wraps
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Magan Courson
Amazing shop! Staff always friendly, great products!
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Anton K
its okay but I really do like the name of the store
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mathew hancock
Pleasureful great service , will come back soon !
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Steadman Sweeting
Great customer service and friendly atmosphere
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Jeremy
People that work here are awesome!!
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Marcos Carriles
Best smoke shop in Miami Gardens
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Miguel de la paz
This place is a smoker paradise
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Sean B
they got what you need papi
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Nelie Joseph
Best place ever
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Coach Kirk
Great service
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Anya Carroll
Awesome