Category: | Pharmacy |
Address: | 6050 S Dixie Hwy, Miami, FL 33143, USA |
Phone: | +1 855-255-5007 |
Site: | smppharmacy.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–2PM Closed |
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Happy Smith
Ordered medication and paid for same day delivery. Medication had to be taken by a specific time. I was assured it would be delivered, by 10pm Saturday night (otherwise I would have picked it up) It was not delivered on time. I left a message at 11pm when it was not delivered expressing my disappointment and asking for a refund. The next morning it was delivered, well after the time I needed to take it. I received no call back Sunday or Monday. So, I called again because I still wanted a refund. After being on hold, turns out the courier lied and said he delivered it the night he was supposed to. He did not. The supervisor did say she would refund the cost and they wanted to take back the medication. I think I should have received a credit considering that their mistake messed up my $6000 procedure and I will likely have to repeat it.
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Nino Solo
Where do I start..Well starting with a lady named "hilda" I must say I have never received a service this good, what a heart this organization has, if you want someone with empathy and compassion, see this place, I require medication that I can not be without for more than 1 day due to health risks, but every time I go in, there is complications with my own insurance company for which Hilda over-comes every time. A nice smile for a stressful job she goes through. I am a well established business man and I know a good company when I deal with one. I can make a good judgment not only from working in a fast pace stressful environment but because when I go to Walgreens, there is attitude and never a personal touch of helping my through obstacles that are hard to beat, thanks to Hilda and Rosie and the cashiers! Sincerely Danny Solorzano
MA
manuel gonzales
Hola ,tienen un buen trato ,tienen un team fabuloso ,alegre todo muy limpio ,pero de veras he visitado muchas veces y siempre llego al abrir sus puertas ,y tardo 30 o mas minutos para recojer el medicamento,estube hace un par de dias en otra farmacia q tienen en kendall q es igual y todo fue muy rapido gracias
CR
Cristina Fernandes
ACCUTANE USERS BEWARE: TERRIBLE!!!! UNRELIABLE!!! MY DAUGHTER TAKES ACCUTANE, IT IS A MEDICATION THAT NEEDS TO BE DISPENSED WITH A 7 DAY WINDOW. A SOUTH MIAMI PHARMACY EMPLOYEE IRRESPONSIBLY INFORMED MY DAUGHTER THAT SHE COULD PICK UP HER ACCUTANE THE NEXT DAY WHEN THE WINDOW FOR DISPENSING WAS MIDNIGHT THAT SAME NIGHT!!! NOW WE ARE SCREWED!!! THEY LIE BY SAYING WE DID NOT UNDERSTAND INSTEAD OF TAKING RESPONSIBILITY FOR THEIR MISTAKE... WHAT A SHAME, I USED TO LOVE SOUTH MIAMI PHARMACY AND NOW THEY LOST MY RESPECT!!! DO NOT USE THIS PHARMACY IF YOU NEED ACCUTANE.
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George Brown
I have been a customer since the original location opened on Sunset Drive . Service has always been expectations . Staff is professional , courteous and caring . Free delivery is available . Frequently , when my doctor sends a prescription electronically I receive a text message and a phone call before I arrive to pick up my order . Have never had to wait over 1-15 minutes when I bring prescription . Try to get this kind of service from CVS or Walgreen"s . I have no reservation about recommending South Miami Pharmacy Solution for your needs .
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SELENE FRAU
Disappointing! I expected better service. I have been waiting for over two weeks for a prescription, if I had not called I would have had no information. As per the customer rep, Lisandra she had nothing to tell me so why call! Seriously!!! A tip bit of information... you always call your customers to keep them up to date, regardless if there is NO new information. This is my first and last time using SMP Pharmacy Solutions. Extremely Disappointed! ( had to give one star, in order to submit but they are not worth it)
AN
Annelise Dzwonkowski
SMP Pharmacy is amazing! Educated staff & pharmacist, short wait times and specialty items in-house or just an order away. They treat me like family, recognize me on sight and greet me cheerfully! If anything is not in stock they will gladly order it and have it shipped to my doorstep. I have and will continue to suggest SMP to any friends or family that are in need of a great, mom&pop-type atmosphere pharmacy or specialty healthcare item! 5 star treatment all the way!!
MI
Michelle DeVries
SMP is great for buying IVF meds. I called many pharmacies in the U.S. and SMP had the best prices by far. They have exceptional customer service as well. Employee Erika Bean made ordering my very expensive meds incredibly easy, as well as helped me save literally thousands of dollars by helping me get discounts. They also do free overnight shipping during the week, and also include the supplies (needles, syringes, swabs, etc) for free.
MA
Maritza Celaya
The team provides excellent customer service. Very professional, great ethics and great follow-up. Our assigned technician, Lissette Almendares, is great. She ensures that all of our refills are available to ship to us on time. She follows up with the physicians on our behalf as needed and responds to my emails very promptly. Overall Excellent service and we would recommend the pharmacy to all of our family members.
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Brian Gelsi
I have been coming to South Miami Pharmacy for over a year and the service has always been outstanding! Like many people my schedule is hectic and they always work to accommodate my schedule and get me my prescription when it is needed. The staff is always excellent, know their patients by first name and actually treat you like a person instead of an RX number. Fantastic!
MA
Maria Viera
My experience with South Miami Pharmacy has been nothing but excellent. Customer service can actually still be found. The staff is fast, friendly and efficient. The medecines I need are always in stock and if I need them delivered, they can do that too. Once you experience SMP I can assure you that you will not go back to any other pharmacy.
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Marissa Cabezas
Since I joined as a patient is amazing the service and the employees make you feel as part of SMP family. This pharmacy is unique you wont find another one like them! Im very proud of Armando and Bryan for doing a good job! Im proud to be part of your success !!! Keep doing great in your future and God bless SMP!!!
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Lianet Garcia
I been using this pharmacy for years already and every time i go they greet me by name.They take care of my refills,have good comunication with my doctors office and always offer me counseling about my meds.Since i transfered my meds here i havent use a different pharmacy.100% recomended.
YA
yakelin cordova
Soy clienta de ellos por anos ya y siempre me dan el mejor servicio,desde delivery hasta refiles ellos se encargan de todo.
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Ima Free
I love this pharmacy! The staff are all very nice and helpful. My medication is in high demand so when they run out,( which happens at all pharmacies) they deliver it to my house.This is almost unheard of. Im very grateful since I live about forty-five minutes away. Five Stars
PA
Patrick castor
I been coming to South Miami Pharmacy for years.I live really far from here but I prefer Smp Pharmacy. Over any other Pharmacy I have been to the staff is good the service is good I cant ask for a better Pharmacy then South Miami Pharmacy they are simply the best ....
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rosely lissett
This is the best Pharmacy in town, they go above and beyond to fill your meds and help you with your refills,also they deliver, which is really convenient for us. Been with them for years and still happy as the first day. Lissett Macias