Cricket Wireless Authorized Retailer

Category:	Cell Phone Store
Address:	10500 Ulmerton Rd #846, Largo, FL 33771, USA
Phone:	+1 727-754-5939
Site:	cricketwireless.com
Rating:	2.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 6

Reviews 20

Nick Truskowski

Let me tell you about this store, and this company. Crickets social media page told us if we add a line is $10 off the plan. Never mentioned any stipulations. I sell my Metro PCs phone to be able to switch to cricket. I get to cricket and its raining outside. The kid on the motorcycle shows up 20 minutes late while were standing outside, in the rain, making my fiance late for work. We get done the sale, I port my Metro number in, cancelling my service obviously. And he tells me a price thats $10 higher than expected. At THAT point Im told of the stipulations of the family save plan, not before I cancel my drive, not before I sell my metro phone. Nothing about this experience was acceptable whatsoever. And he has no remorse other than "sorry" in a basically "not my problem" attitude. So today Im calling to get info on a refund policy, since my receipt says 7 days. OK cool. Because Im having a serious issue with the service, and Im having another issue with my new phone. "Oh theres a $25 restocking fee, and you dont get your money back for your monthly service that you only had for 4 days, because its prepaid". No kidding its prepaid!? If it was post paid there would be no money to refund!!! At this point Im about to cut my losses and go back to metro, lose my number, lose my money. At this point I really dont care because this company is such a horrible company. I will be filing complains anywhere possibly. I will be leaving very negative reviews everywhere possible. And if Im not compensated one way or another I will likely file a lawsuit as well just for the sake of getting my payback with this horrible experience. STAY AWAY, FAR AWAY, IF YOU HAVE ANY ISSUES OR ARE UNHAPPY, YOU WILL NOT BE REFUNDED AND THEY WILL NOT SHOW ANY CARE!! YOUVE BEEN WARNED.

Ellie Coviello

I have been with Cricket for over a year now and the two gentleman Patrick and Nick. Whenever I had a problem with my phone or my service, or passwords they went above and beyond to take care of the problem for me. They are very good and knowable at what they do. If they do not know the answer they will research and give me the correct one. I live in Pasco county I live in Pasco County and there is a Cricket within 1 mile walking distance from my house. I know these two gentleman personally and when I wanted new phone service, instead of going to the one right by my house I drove down to Largo Mall off Ulmerton Rd where they work to have my service switched , and I would recommend this Cricket store to all persons and my friends. Thank you for the great service Patrick and Nick :)

Jerry Greenspan

Been in there five times after I got cell from them, dealt with three different people, they no nothing about the phones they sell, how they work, how the Cricket systems software works, the VM, they have been dumb founded at every question I ask, like " is That a cell phone, where you get it, when did they invent that" Duh!!!! Oh we have some of those, useless go to another Cricket desller.

Patrick sorrentino

Thank you to all the customers that gave myself (Pat) and Nick 4 stars and above. I no longer work for this company but Nick does so there is no doubt in my mind that he will do whatever it takes to make this location better, so I give Nick 5 stars, but as a company to work for I dont even give a 1 star , so I have adjusted my rating a 4 stars only and only because of Nick.

Alex Holzer

Employee attempted to overcharge me, then slammed my phone on the counter. Called him an idiot and he chased me out of the store trying to fight me. Employees seem like they me be taking illegal drugs before work. Complete lack of self control, avoid this place it is a dangerous environment full of unknowledgable people.

Lorraine Todaro

The best Cricket store around!!! I have been with Cricket for years the prices and service is amazing. I am on auto pay and have never had a problem the whole family loves Cricket and there service, in store and out. 5 stars for me. If you dont come to this location your at the wrong one!

Kimberly Morelli

I took my neighbor here to get a phone. The gentleman that helped her was very knowledgeable about their product. He even answered some of my questions even though he knew I wasnt there to switch my phone service. I am disabled and he brought a chair for me to sit.

Rene Teague

Nick and Patrick are the most helpful and nicest guys in this store. I love knowing that when I come in they are more than willing to do what they can to help me no matter what the problem maybe. Both of these guys get a

Tim Hark

Poorly run! Store was scheduled to open at 10:00am but manager didnt arrive till 10:02am and was not prepared for daily store operations. Do yourself a favor and visit a different cricket wireless location to do business!

James Herrington

Awesome service just activated two lines for $80 unlimited everything for both lines!!! Nick was great it was under 150 dollars super satisfied thanks bud . Definitely will be back and send friends to you.

Cricketwireless Aio

This is one of the best cricket stores around hands down Nick and Patrick the two employees working there are awesome helpful and willing to work with you and give you the best experience possible.

Steven Rath

Pat & nick are very knowlegable on there phones they sell and alaways go above and to help me with any problems that may arise whith my phone

Christopher Colvin

Great customer service fast and easy always looking out for there customers! Cricket is great here in largo mall

Nick

Great customer service would recommend this Cricket to anyone keep up the good work

Nancy Burnett

Just bought a phone amazing service thanks Nick !

Norm MacAuley

Pat and Nick where a great help!!

Edie Andrews

Bad customer service..rud e