Category: | Supermarket |
Address: | 4195 W Lake Mary Blvd, Lake Mary, FL 32746, USA |
Phone: | +1 407-328-3055 |
Site: | publix.com |
Rating: | 4.4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Sarah Hawthorne
I wont be returning to this Publix after today. Twice in the past week they had products labeled with the wrong promotional price, and then gave me a hard time at the register when I pointed out that it rang up with a different price than what was advertised. Last week when I noticed that my spinach rang up its normal price instead of the 2 for $5 deal on the sign that was in front of it, the cashier got agitated with me, snatched up the spinach, and stormed off to go check the price. She came back with the sign and very angrily changed the price in the transaction. She never said a word to me, she was just extremely rude about the whole thing. Then today I bought 2 of the Peter rabbit brand fruit/veggie squeeze pouches that had a sign 3 for $5, but rang up $2 each at the register. I brought it to the cashiers attention and showed her a picture of the sign I had taken (which I started doing since last time I had an issue) and she says "how do I even know that was from today? Is that even in this store?" So I showed her the time stamp of my picture which showed I just took it 10 minutes prior. Then she asked the bagger to go check for the sign since she obviously thought I was lying (why the hell would I?) SO I told him where it was located and he left to go check. Of course a huge line is forming behind me and everyone is giving me dirty looks for holding up the line. He came back and said "No youre wrong. The Buddy Fruit packages are on sale not these" to which I replied that those arent even the same brand and not even located in the same place as the ones I was buying and I asked if he actually looked at the Peter rabbit product, he said no, even though I told him exactly where to find it. So he just found something similar and came back to tell me Im wrong so he didnt have to do any extra work. So I got a product that was advertised for a certain price and it rang up something more expensive and instead of fixing it the employees argue with me? Even when I had a picture I had literally just taken 10 minutes prior? Horrible customer service. Ive never been to a publix location that didnt honor advertised prices especially when its their fault if its labeled incorrectly. I will never return to this location again after the way I was treated.
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Katie Little
A couple years ago I lived in Lake Mary and i was at my ex boyfriends house and we broke up cause hes trifflin, anyhow, my dog was there so I had to take her. All of this really made me need wine but I was only makin $10 an hour so money was tight I couldnt get any gas until my next paycheck but I had $10 in winning scratch offs so and I really needed wine so I cashed them in and went into the public with my dog and I was crying and stuff well the manager said "miss you cant have a dog in here" and I was like "ok but I need wine like now" so he held her for my By the shopping carts while I got my wine and it was probably the nicest thing anyone has ever done for me
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Rebecca Stone
My experience in this Publix is always pleasant. For this specific review, I wanted to focus on the bakery. I spoke with Danyelle regarding my sons custom zoo birthday cake. I brought a picture and a few ideas, and she really polished it up! Everything turned out perfectly (better than the picture I brought in), it tasted great, and it was incredibly affordable! This was absolutely perfect for my sons 4th birthday -- everyone was impressed, and my son loved it! Thanks, Publix Lake Mary Collection bakery!
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paulo perez
My office is located in the same plaza. I literally walk into this publix maybe once or twice a day. Sometimes just for a breather and sometimes because Im actually buying something. Although I see the same employees everyday, they always greet me with a smile and hello as if it was the first time theyve ever seen me. This store is always clean and kept up. Cant express how grateful I am to call this location my neighborhood Publix.
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A Private User
Karen-March19 I travel all over Orlando and seem to stop in to different Publix around town from time to time. "My" Publix in my neighborhood is the MOST friendly, clean, well stocked and committed to their shoppers. I believe the managers and all of the employees treat their shoppers like friends. There is something different about this store that makes you FEEL BETTER about shopping and yourself then when you walk in.
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sigfredo melendez
I love Publix dont get me wrong I walked into the store today to get a sandwich I take a number the line that I was in was just to make Home cold cuts the lady sees me there waiting and sends me to the bank of the line to wait disappointed she saw me they waited why would you tell me to go to the back of the line when I have a ticket the mind u is my first time here at this location SMH..!
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Emily Henrie
Great service great produce. Busy on Saturdays. I love the option to order the deli meat online. The line is always long at the deli. I missed when they called my number but they let me go anyway. I love that Publix will unload your cart for you and help you to your car. With a cart full of kids this is a great service.
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Alec Emerine
They cross contaminated my sub with a knife used with meat. Because they were busy, I decided not to ask them to remake my sub. They are lucky I dont have food allergies or strict dietary restrictions. The cashier wasnt much better as she gave me bags instead of asking me if I wanted one. I was eating in the store.
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Laura Long
Publix Bakery is Amazing! I brought in a picture of a very specific paintball birthday cake my son wanted for his birthday and they really wowed us!! I was quoted over $60 elsewhere to have this cake done and Publix did it for $30. He was so happy! Thanks Publix! I wont go anywhere else for our cake needs.
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Marilyn Kilmer
I find Publix to be a clean store with friendly personnel. I shopped on a Saturday morning and it was crowded and difficult to get around the aisles. Adding to the congestion were all the little tables with people giving samples or coupons. Not the place to run in for a few items and get out quickly.
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Tuyen Thach
This is my absolute favorite publix! Im talking to my sister on the phone as Im walking in, and I tell her, "I love publix". But on my way to cash out, I had a very rude cashier. Im not the type of person to call people out, so Ill just make sure I dont ever go to her lane again.
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Jill Carman
I love the fact that the store is always clean and stocked. They always have cashiers available so the lines are never long. Mary in the deli is the absolute best! She is such a joy and has a wonderful, uplifting personality! Excellent customer service.
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Ann Margarita
Most are friendly. One particular worker though throws my groceries in the bag all the time. He is not a cashier though. I prefer for him not to bag my things. I check to see if anything is broken. I am disabled.